Overall, I had a fabulous experience on Enchantment of the Seas. I had read online that the ship "is small and rusty." But since this was my very first cruise, I had nothing to base these statements on. I was still impressed, despite some of the more negative comments on Facebook and Cruise Critic.
The excursion I took in Cozumel was also great. We stayed busy and on-time, which is what I had hoped for. The ferry to Playa del Carmen and the bus to Tulum all went smoothly. Everyone was very professional and the tour guide (Alejandro) was extremely informative.
Embarkation
5 out of 5
I dropped off my luggage at the port, then used one of the "Park and Walk" lots. Besides being quite the long walk, everything went smoothly. I arrived around my check-in time and had no lines getting on. I just walked around the ship until the staterooms became available.
Ship experiences
Food and Dining
5 out of 5
I mainly ate in the My Fair Lady dining room. Service and food was amazing. I went to the Windjammer buffet a couple times, and the food was also good.
Onboard Activities
5 out of 5
I did a lot of trivia and Bingo! All went smoothly and the crew members who hosted were entertaining.
Entertainment
5 out of 5
Children's Programs
Didn't bring any children onboard.
Service and Staff
5 out of 5
Service in My Fair Lady was exceptional. Our sever Elmar was extra friendly and professional. He also remembered all our names, which is impressive.
Room steward was also professional. He went to my room at least twice a day and the room and bathroom looked spotless each time. Always a nice surprise to get a towel animal on your bed!
Ship Quality
5 out of 5
I read the comments before I boarded. "The ship is small and rusty." Yes, you do see some rust, and yes, you can tell the ship is small when parked next to a gigantic one. But it didn't bother me. This is my first cruise, so we can only go up from here, right?! The boat does show some age, but the crew keep it presentable - the best to their ability.
Cabin / Stateroom
5 out of 5
It's compact, but you're really only in the room to sleep and get ready! The room was clean and comfortable. First thing I did when I arrived was drop the thermostat - and the room stayed nice and cool.
Ship tip
It's OK to order more than one appetizer and/or main course in My Fair Lady dining room!
I did the Tulum/5th Avenue Experience. It's a lot to do in 8 hours, but I enjoyed the ruins and visiting Playa del Carmen. If you're looking to relax - do NOT book this excursion.
We sail on the Enchantment of the Seas November 20th. We enjoy the smaller ships without all the massive amounts of people. But the reviews never bother us as they are usually different than our experience anyway.
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