Not a good first cruise experience

Item: Enchantment of the Seas
Rating: 1.8
Author: rjeareby5

Enchantment of the Seas Cruise Review to Caribbean - Western

rjeareby5

Contributor Level: Purser

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 8

Overall rating:

1.8 out of 5

Verified Review

5 Night Western Caribbean (Galveston Roundtrip)

Sail date: September 11, 2019

Ship: Enchantment of the Seas

Cabin type: Balcony

Cabin number: 8072

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Very disappointed that we spent so much for a spacious balcony and got a very small room. Very old, little amenities, we were charged for everything! Rough waters and beds would shake! Go on another cruise line but not this one!

Embarkation

2 out of 5

Ok didn’t have any issues but they herd you through like cattle

Ship experiences

Food and Dining

2 out of 5

Main dining room great. Need more choices for restaurants. Drinks, water, everything outrageous!

Onboard Activities

1 out of 5

Too many in their small pools. Fitness center full at 6:30am. Walking path closed some mornings

Entertainment

1 out of 5

Little for the adults who like comedy, great shows .

Children's Programs

Don’t have kids that went

Service and Staff

3 out of 5

Service was good, but many staff basically refused to fill our water bottles

Ship Quality

1 out of 5

Way too old, rooms very small, charge a fortune for little amenities. Too few pools, restaurants, etc

Cabin / Stateroom

1 out of 5

Very small, bathroom little space, could hardly get old balcony door open. Very rough some nights because ship so old.

Ship tip

Check age of ship, size and don’t pay for older ships!

Thumbs up

Ports of call

Galveston, Texas

2 out of 5

No just boarded. Hard to get into and out of with Uber

Thumbs Up 1

Costa Maya (Mahahual), Mexico

1 out of 5

Little to do

Thumbs Up 0

Cozumel, Mexico

3 out of 5

Very pretty but very pushy sales people. No beach close.

Thumbs Up 1

Disembarkation

2 out of 5

Didn’t have any problems.

10 Comments

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