Not as usual
Enchantment of the Seas Cruise Review to Caribbean - Bahamas
3 Night Bahamas (Port Canaveral Roundtrip)
Sail date: November 30, 2018
Ship: Enchantment of the Seas
Cabin type: Suite
Cabin number: 7170
Traveled as: Family (older children)
Reviewed: 5 years ago
Review summary
All was perfect except for the MUSIC?/Noise, causing not only the loud but the actual vibration of our entire cabin! The first evening we made mention to our cabin steward and he “fixed” it. The second not it was ok. Third might was unbearable!! We thought it would stop by 9:40 maybe 10pm....Nope...continued on...could not make contact with stewards was already dressed for bed so tried calling customer service..now one ever answer. We kept trying to call for help but to no avail!! We finally got dressed and left the room..went by customer service..there was an exceptionally long line..so we gave up and finally we back to our room later. We have never experienced this kind of thing or lack of service from Royal Caribbean before. It was so bad that if we had been first time cruisers..it would have been our last.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Check the NOISE level before you book
Ports of call
Cococay (Cruise Line's Private Island)