Disappointed/Stressful
Enchantment of the Seas Cruise Review to Caribbean - Bahamas
3 Night Bahamas (Port Canaveral Roundtrip)
Sail date: November 09, 2018
Ship: Enchantment of the Seas
Cabin type: Inside
Cabin number: 7139
Traveled as: Family (young children)
Reviewed: 6 years ago
Review summary
Bought an excursion was given misinformation about transportation, missed an hour of my excursion had to pay for my own transportation. Asked to speak to supervisor got called back by male that sold excursion and he was rude & unprofessional. Manager called me a liar & didn’t want to refund my hour lost. In the end he said he would however at checkout the discount was not reflected. Had to wait 45 minutes to get price updated. Very upsetting three day trip for my daughter birthday. Doubtful I will go with Royal Caribbean again!Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Staff was rude & unprofessional. Barely any activites onboard
Ports of call
Cococay (Cruise Line's Private Island)