Ship needs major refurbishment

Cruises: 7+ cruises

Review: 1

Helpful Votes: 12

Review summary

I've cruised RCCL many times but this was the worst ship by far. The cabins are extremely run down. Carpets faded, Mirrors peeling, toilet seats rotting, beds were the worst...hard and lumpy. The bartender to guest ratio was terrible as well. Had to wait an average of 25 minutes to get a drink. Now they have also imposed a $7.95 service fee for room service which has been traditionally no charge since the beginning of time. In the Chops restaurant which you pay an additional $35 per person to dine, they now impose upcharges to the up charge for certain menu choices that are nothing spectacular causing the service charge to go from $35 pp to $70 pp. For that price I could dine anywhere. You used to also be able to order more than 1 entree but this time they told us there would be an addtl $10 charge which is mentioned nowhere on the menu. Really??? We had the manager take it off our bill after complaining. I always hear how the cruise lines are sqeezing the guests for addtl money but never experienced it before, until this cruise!

Puts a sour taste in your mouth about the entire vacation.

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Miami, Florida

Cococay (Cruise Line's Private Island)

Nassau, Bahamas