Nice Weekend Getaway.....But
3 Night Bahamas (Miami Roundtrip)
Sail Date: November 11, 2016
Ship: Enchantment of the Seas
Cabin Type: Suite
Cabin Number: 8020
Traveled As: Couple
Reviewed: 2 years ago
My wife and I were celebrating our 20th wedding anniversary, so we booked this weekend for just the two of us. We had been on the Enchantment four times prior to this recent sailing, however it was man years ago. For this sailing, I upgraded to an Owners Suite (cabin 8020) and I must say it was very much worth the extra money. The room was very large, with a huge "L" shaped couch seating area (living room), a full service bar with refrigerator and coffee maker. There was a glass 36" round table that we had breakfast at each morning. The bed was a very comfortable king size. There were two large double door closets, a dresser and more drawers than we needed. The bathroom (the most important part of the cabin for me) was very spacious; with a two sink vanity with marble top, bidet, toilet, whirlpool tub and shower with a glass door. While very functional, the bathroom was a bit dated; but nonetheless immaculate. The balcony was huge and we enjoyed that area very much. There were two very comfortable (whicker) lounge chairs, a small table and two sitting chairs. The A/C was working very well and the cabin was a perfect temperature each day. The cabin steward was FANTASTIC!
One cabin negative - since the cabin is directly below the Windjammer, you could hear dragging noises all night long, as well as people running. It did not bother me too much; but someone who is a light sleeper may have an issue with this.
Overall food and ship - As I said before; I have been on this ship and many other RCCL ships before. The main reason I stopped cruising on RCCL was the food. I'd rate the food a 4 out of 10. The main dining room staff was the most disorganized bunch I've seen on any cruise. First, I barely understood my waiter, although very nice, when he talked my wife and I just nodded and smiled as we did not comprehend a single word. We had to ask for bread twice, before receiving it and the bread was not fresh either. The food was school cafeteria quality. They also brought me the wrong entrée. We did not even bother staying for dessert; just wanted to get out of there. We made a reservation in Chops Grill for Sat. night. We've eaten there before on other cruises and we found it was very good. Unfortunately, not this trip. My steak (a 12 oz. NY Strip) was literally like a piece of salted rubber. I asked my wife to try it; just to see if I was off base; she agreed that it was very bad and insisted that I get the filet instead. They happily obliged; that steak was not as rubbery, but salty as well. Something else I observed as well; the restaurant was empty. Normally, in past sailings, every table was filled. Finally, the last night, we made a reservation for the Chefs Table. This was very nice, very good ($55 each) and frankly, what I would have expected (less the wine pairings) in the main dining room. The food was exceptional, but again, we are being charged $110 in addition to our cruise fare; which frankly, I could have done at home. The Windjammer food was very good, and provided a lot of choices. The ship was so clean; I kept remarking to my wife that whoever is in charge of that department deserves an award. The entertainment onboard was non-existent. Clearly, RCCL is not spending nearly enough in this department. I found the nightlife boring. Nassau is Nassau and Coco Cay was a very nice (as always) day.
The overall impression from this experienced cruiser; if you are looking for a quick getaway and the food and nightlife is not important to you, The Enchantment is a good choice. It was a relaxing trip and we did enjoy ourselves, but once again; I would never go on a RCCL ship for longer than a weekend. I'm a Celebrity person from here on out!
Once final note, or perhaps observation that I'd like to comment on (incase RCCL reads these reviews) is that for some reason several people who worked onboard seemed very anxious to tell my wife and I how difficult it is to "satisfy everyone". At times they seemed hell bent on making sure we knew that any complaints to the corporate office were very bad for them. This is something I have NEVER experienced before on any cruise. The staff (with the exception of my cabin steward) seemed unhappy and I noticed hardly ever smiled.
Food and Dining
Service and Staff
Cabin / Stateroom