Sorry about Mathew

Enchantment of the Seas Cruise Review to Caribbean - Bahamas

yheier09

Contributor Level: Purser

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 6

Overall rating:

2 out of 5

Verified Review

Bahamas

Sail date: October 03, 2016

Ship: Enchantment of the Seas

Cabin type: Balcony

Cabin number: 7636

Traveled as: Couple

Reviewed: 8 years ago

Review summary

We were affected by Hurricane Mathew and directed too Cozumel for only a few hours. Not enough time to see the island. Missed Nassau and Key West.

Never received our on board credits. After being on board for the entire cruise we had to wait 2 hours in lounge waiting to clear customs due too 3 boats docking at the same time. We had rooms on deck 7 and they did not go by decks it was a mess. Bad experiance for first time. Too many lines.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

5 out of 5

Very good service in cabin thank goodness we had a place to relax. Too many adds on TV for ship shops. Due to storm we should have not had to pay for WIFI ......

Ship tip

Make sure you don't plan during Hurricane season we really wanted to dock at ports but only went for long boat ride.

Thumbs up

Ports of call

Miami, Florida

5 out of 5

Great will go back

Thumbs Up 0

Nassau, Bahamas

1 out of 5

Did not dock

Thumbs Up 0

3 Comments

mattward 8 years ago

Don't book during hurricane season next time.

Thumbs Up 1

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eddiemac1 8 years ago

And they don't disembark by decks

Thumbs Up 1

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bcarman375 8 years ago

You're making comments that has nothing in direct to the ship or the cruise line. Your safety is at first hand because of the weather. Waiting 2 hours to clear customs happens at the end of all cruises.

Thumbs Up 1

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