Not Doing Royale Carribean Ever Again

Enchantment of the Seas Cruise Review to Caribbean - Bahamas
Experience: 2-3 cruises
Review: 1
Helpful Votes: 7

Overall Rating:

1 out of 5
Verified Review
Enchantment of the Seas

Sail Date: September 30, 2016

Ship: Enchantment of the Seas

Cabin Type: Inside

Cabin Number: 2929

Traveled As: Couple

Reviewed: 1 year ago

Review Summary

The staff is HORRIBLY trained and there was just so many inconveniences on the trip. They lost our baggage and we had to spend the first three hours finding them across the ship ourselves and lugging them to our rooms, after paying gratuities up front. You couldnt get ice or water yourself anywhere and we were instructed by Guest Services to call room service...the water and ice didnt show up to our room until two hours later. The food was mediocre at best and the drinks were overpriced on board. Entertainment flat-out sucked.

 

Go Carnival for your cruise. I did a 5-day Western Carribean with them months ago and there is absolutely no comparison, that company and their staff just takes their guest experience a lot more seriously. Don't know about Norwegian or Princess, never cruised with them, but even still, would take a chance with them over Royale Carribean.

Ship Experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5
Cabin was fine, nothing special but not horrible either.

Ports Of Call

Miami, Florida

5 out of 5

Cococay (Cruiseline's Private Island)

3 out of 5

Nassau, Bahamas

5 out of 5
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