Not impressed with Royal Caribbean

Enchantment of the Seas Cruise Review to Caribbean - Bahamas


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Vote: 1

Overall Rating:

2.0 out of 5
Verified Review

Sail Date: July 11, 2016
Ship: Enchantment of the Seas
Cabin Type: Oceanview
Cabin Number: 3012
Traveled As: Family (older children)
Reviewed: 1 year ago

My favorite part of the cruise were Clinton, Yasir and Manuel as well as the person taking care of our state room. They were great. I cruised many times before, this time I decided to try Royal Caribbean due to the fact that ist is said to be the best. Not impressed. Staff would give different answers to the same question. I brought a complain to a supervisor called Noel, no one ever contacted me back. Juice dispenser were permanently serving water, not juice. I had better experiences with Holland and Noruegian. Following a CS Rep directions, I had to change (meaning to purchase another) air fare from MIA / home : then the cruise allowed people with early flights leave at an earlier time. Very expensive experience, for what we got in exchange

 

 

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
The cabin attendant was great!
5 out of 5
5 out of 5
Paradise island around the corner. Great beach. Great to explore
5 out of 5
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