Uncomfortable beds and load noises

Enchantment of the Seas Cruise Review to Caribbean - Bahamas


Contributor Level: Third Mate
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 4

Overall Rating:

3.0 out of 5
4 Night Bahamas (Port Canaveral Roundtrip)
Sail Date: February 01, 2016
Cabin Type: Inside
Cabin Number: 3663
Traveled As: Large Group
Reviewed: 1 year ago

We was traveling with family, our room 3663 was small, the beds was like sleeping on boards, and being right under the My Fair Lady Dining room was extremely noisy. The staff was moving furniture around at 3 am and kept us awake, sleep was not easy to achieve and once we did it was short lived. My wife called guest services at 4 am and I went that morning to guest services and told them about the situation. I was directed to the Deck Officer, I informed this person of the noises and he stated it should not happen again. But it did and as we was speaking other members of my family came by and expressed the same problems. I do understand the term Location, location,location. but this needs to be addressed. The rest of the cruise was fun with friends new and old, and family. 

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

1 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
Hard beds and very loud noises in the middle of the night from staff.

Ship Tip

Do your work around sleeping times of guests.

5 out of 5
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