Adequate

Enchantment of the Seas Cruise Review to Caribbean - Bahamas


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 3

Overall Rating:

2.0 out of 5
Verified Review
3 Night Bahamas (Port Canaveral Roundtrip)
Sail Date: January 22, 2016
Ship: Enchantment of the Seas
Cabin Type: Balcony
Cabin Number: 7626
Traveled As: Couple
Reviewed: 1 year ago

Wet on three night cruise to celebrate my wife's birthday, picked this Royal Caribbean cruise because it best fit our schedule and in our ten previous cruises we had yet to sail with Royal Caribbean.

 

Food and restaurant staff were both very good as was housekeeping and other staff in general.

 

Biggest reason for lower rating was the stateroom, we had a balcony stateroom on deck seven, handle latch at sliding glass door to balcony was broken and secured in the "open" position, door was secured with a simple hook and eye system like what was used on screen doors during my childhood.  This indicated not only a lack of proper maintenance but also a lack of care and pride in their product.

 

In addition the woodwork in the cabin was worn with finishes gone so that raw wood was exposed.  Also the bathroom had a persistent bad smell that we seldom experienced on previous cruises.

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
poor, please see above remarks

Ship Tip

One of the upper decks has a solarium, no kids allowed, is an enjoyable place to relax, has a pool and two hot tubs

3 out of 5
could not rate as sea swells were to high and ship did not stop at this location.
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