Not happy

Enchantment of the Seas Cruise Review to Caribbean - Bahamas

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 10

Overall rating:

2 out of 5
Verified Review
Enchantment of the Seas

4 Night Bahamas (Port Canaveral Roundtrip)

Sail date: November 23, 2015

Ship: Enchantment of the Seas

Cabin number: 7604

Traveled as: Family (older children)

Reviewed: 8 years ago

Review summary

Many disappointed experiences. They boys cabins were to be decorated for Birthdays and they were not. I was told,very rudely, that this ship does not decorated despite the fact that I paid before we sailed. Or table was moved and we were almost in the servers area.Someone always had to move their chair so the servers could get the food. We did not ask to be changed and liked our original table. Most of the crew did not seem to want to be on this cruise. Some were rude and we did not see the usual smiles and warmth that we experienced on other ships Then cruise director was never seen,and was not friendly or enthusiastic. Weather prevented us from going to the private island but few activities were planned for the he extra day on the ship. RCCL lost their WOW on this ship

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Nice size. Hardly ever saw the room attendant

Ports of call

Port Canaveral, Florida

3 out of 5

Nassau, Bahamas

3 out of 5
Was this review helpful? 10

6 Comments

Cassandra500    8 years ago

You get more with honey than with vinegar!!!!

Cassandra500    8 years ago

Go to guest services to explain what happened next time. They will take care of it. Attitude is everything!

mrsb3    8 years ago

The ship was updated and actually made larger. Thus ship is in better condition than some of the Carnival ones from those years. As to a crew.....it could be towards the end their contract and are getting tired. No excuse they still should be nice.

barbiann    8 years ago

awful !!! never royal again !!! back to carnival !!!

rotten175    8 years ago

That is an old ship, built in 1997 I think, can't believe rccl is still even sailing her.

applev    8 years ago

This crazy I decided to try RC because I heard of the elegance it carried. I hope I don't have any issues come Friday

Other reviews of this sailing