Enchantment of the Seas Cruise Review to Caribbean - Bahamas

Contributor Level: Purser

4-6 cruises


Helpful Votes

2 out of 5

Not happy

Sail Date: November 23, 2015

Reviewed: 1 year ago

Traveled As: Family (older children)

Many disappointed experiences. They boys cabins were to be decorated for Birthdays and they were not. I was told,very rudely, that this ship does not decorated despite the fact that I paid before we sailed. Or table was moved and we were almost in the servers area.Someone always had to move their chair so the servers could get the food. We did not ask to be changed and liked our original table. Most of the crew did not seem to want to be on this cruise. Some were rude and we did not see the usual smiles and warmth that we experienced on other ships Then cruise director was never seen,and was not friendly or enthusiastic. Weather prevented us from going to the private island but few activities were planned for the he extra day on the ship. RCCL lost their WOW on this ship

Cabin / Stateroom
Nice size. Hardly ever saw the room attendant
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining

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