Not Happy with Experience

Enchantment of the Seas Cruise Review to Caribbean - Bahamas

cynthiajohnson6

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 9

Overall rating:

2 out of 5

Verified Review

4 Night Bahamas (Port Canaveral Roundtrip)

Sail date: November 24, 2014

Ship: Enchantment of the Seas

Cabin type: Oceanview

Cabin number: 4534

Traveled as: Family (older children)

Reviewed: 9 years ago

Review summary

I give my overall cruise with RC a 4, it was a 7 until I saw my bank account after the cruise. The food was not good, the entertainment was very poor. The best part was the unlimited drink package. They did not have enough actives for the young people and I did not like the idea of a curfew for the Jr cruisers.

Now to the good part the debt my account multiple time throughout the cruise which i accepted . They gave me a final bill on the morning of departure great mind you I have about 8-9 pending debts on my bank account already that total the amount of my final bill. So why in the H E $$ would RC then charge the full amount of my final bill to my bank account . I have been back 5 days now and still have hundreds of dollars pending on my bank account and RC has there money already. This is not acceptable!!!!!!! I have been on many cruises and have never had this problem, this is not just happening to me either my whole party is having this problem. Terrible! My family will not be cursing RC again. Thank you.