Upon arriving at the airport while waiting for bus to shuttle guests to ship, no one assisted us with our six luggage bags, even when there were plenty of staff standing around...
Also, departing the ship was stressful due to the disorganization of picking up ypur luggae, not only is this method unsafe, but anyone can simply walk up and take your luggage, I know because it happened to me, there should be some sort of accountability, such as an attendant at each color group of luggage and have guests show ID or sea pass when picking up luggage, by doing this, all guests leave on a positive note, instead of a sour note, especially when family & friends ask about the trip,, you dont want the first words out of your mouth to be "they lost my luggage or they allow anyone to walk up and grab your luggage"
Thanks
Dawn Brown & Gregory Brown
Ship experiences
Food and Dining
5 out of 5
Besides ice tea being offered, why not also have lemonade, or perhaps a house punch, made especially for the cruise, everyting else was great
Entertainment
3 out of 5
The spa should remain open late during the cruise, so guests can enjoy the services, my husband & I tried to get a couples massage for three days with no luck, this was something that we were looking forward towards doing, hopefully staff will understand that extended hours are a part of working on a cruise line,,,
Service and Staff
5 out of 5
Just outstanding
our stateroom attendant was the best
Ship Quality
5 out of 5
Casino is too small, guests do not have room to sit comfortable at the gambling tables, also, the smoking is offensive, I feel that no one should be permitted to smoke thru out the ship, there should be designated areas, also, smoking can become a hazard especially when guests are drinking and smoking in their beds, which could start a fire on board..
I was really surprised to see a lot of construction going on, maybe port at another area which doesnt have so much construction, which can remind you of being home in the big city, you are on vacation to get away from all of that, ,,
The ruins tour was not exactly the way I thought it was going to be, the tour guide really talked too much at each site, which caused us to not have enough time to relax at the beach nor do any local shopping, we had to quickly rush back to the boat, not good, tour guides must learn how to time themselves and realize that we are not in a University history class,,,
On the way to the ruins, our tour bus made a rest stop, bathroom facilities were available, except running water, not good, and unsanitary, maybe next time stop at a location which has running water for guests to wash their hands,,,
I was really surprised to see a lot of construction going on, maybe port at another area which doesnt have so much construction, which can remind you of being home in the big city, you are on vacation to get away from all of that, ,,
The ruins tour was not exactly the way I thought it was going to be, the tour guide really talked too much at each site, which caused us to not have enough time to relax at the beach nor do any local shopping, we had to quickly rush back to the boat, not good, tour guides must learn how to time themselves and realize that we are not in a University history class,,,
On the way to the ruins, our tour bus made a rest stop, bathroom facilities were available, except running water, not good, and unsanitary, maybe next time stop at a location which has running water for guests to wash their hands,,,
*Cruiseline.com is not a booking agent or travel agency,
and does not charge any service fees to users of our site. Our partners
(travel agencies and cruise lines) provide prices, which we list for our
users' convenience. Cruiseline.com does not guarantee any specific rates or
prices. While prices are updated daily, please check with the booking site
for the exact amount. Cruiseline.com is not responsible for content on
external web sites.
Contact us
Submitting...
Need help from a personal vacation planner?
Loading...
Find the perfect cruise with weekly tips and cruise deals for as little as $30/night!
Sign up for weekly cruise deals
Join other subscribers and get the best
cruise deals of the week in your inbox every Thursday.
