Enchantment of the Seas Cruise Review to Caribbean - Western

Contributor Level: Deck Hand

7+ cruises


Helpful Votes

2 out of 5


Sail Date: November 26, 2007

Reviewed: 9 years ago

Traveled As: Singles/Friends

Room Type: Inside

Very disappointing cruise. On board entertainment was lousy and the biggest downer was not being able to go to the ports we paid for. We turned around because someone was sick which made us miss our next scheduled port and we changed itinerary because of an electrical problem (before we sailed) and because of it we had to tender out and spend most of the day in port Cozumel fighting for a tender to go ashore. Wasted at least two hours of a 6 hour port stay with the tenders!!! Royal Caribbean should be ashamed of thier treatment of the passengers. I blame the captain for his inability to handle situations. Could we not have had a medevac helo come out for the sick individual--we were barely 2-3 hours out of port--which must have been all of 50 miles??? And could you not get the electrical problem fixed before we sailed . The excuse was we could only make 19 knots so we had to vary the schedule---but we made 21.5 kts coming back to get home???

Pros: Beautiful ship--Enchantment of the Seas--very friendly crew

Cons: We didn;t get the cruise we paid for--didn't make the ports as scheduled and missed one altogether----also the entertainment was below par

Recommends Enchantment of the Seas? Yes!

The worst production dancers I've encountered in 14 cruises. Not worth watching! The costumes and the numbers were "numbing"
Cabin / Stateroom
Ship Quality
Food and Dining
Service and Staff
Cozumel, Mexico
The tendering operations made this a dismal port--didn't have time to see anything
Key West, Florida

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