Enchanted Princess Cruise Reviews - Reviews

We enjoyed our cruise with the exception of the my time dining. We were made to wait while people with no reservation were taken before us. It took two hours to finish our meal because of very slow service. We actually had to ask for the dessert menu and then we were not offered any coffee or tea with our order. We complained during our meal about the slowness yet service did not improve. We missed most of the show in the Princess Theater because of this issue. We have another cruise in November and we hope to see improvements. We did enjoy this cruise and would recommend it.

Worst of all my cruises. (35) plus cruises taken so far

Worth a try but just be prepared to queue and you will

The ship was clearly understaffed but this was not acknowledged by the cruise line. I saw room stewards working in the bar and spar workers in the buffet. The staff were working non-stop to try and cover the shortfalls and done the best they could. The Medallion App was a massive disappointment. From the drinks ordered on the app, about 40% were actually delivered, despite them all saying delivered. Many abandoned this soon into the cruise and this caused long lines at the bars and wait times of around 30 minutes on average. Restaurant reservations made on the app were ignored and a "first come" service was adopted without any notification. This led to about a 20 minute wait for a table for me but others was longer. The app was good at locating ship mates and opening the door but that's all it was able to deliver. Why work the low staff numbers harder to deliver drinks or food to anywhere on the ship? The ship is very similar to other Royal Class ships. Despite not cruising for nearly three years the ship was very firmilar despite never cruising on the ship before. You may prefer this but I would have wanted a bit more of a different design for the ship. Some tweaks were made in some areas but it was close to identical which was a shame. Layout did work quite well though but space outdoors is limited and buffet seems smaller than previous ships? Overall the holiday was good but not the same as pre-pandemic. This is to be expected as the cruise restart continues. A misfire of an app seemed to cause more issues than offer me anything. I feel a traditional card system would have taken some of the issues away as well as work for staff.

We enjoyed the cruise but we’re continually aware of the lack of safety with covid. Lots of passengers Sick

We both had a nice relaxing cruise, on got off the ship in Gibraltar.

Wonderful! After a couple of years pause to cruising, it was a bit odd at first but we soon relaxed into it. The ship and the crew helped make this such a rejuvenating experience.

Loved all the ports loved everything about the staff very friendly

From arrival at Southampton cruise port, the staff of princess cruises made my 89 year old Mums cruise a dream. We were zipped through embarkation and onto the ship. We were taken directly to our adapted cabin and our luggage was delivered almost instantly. The cabin was fabulous with a big bathroom with a huge shower. The food was great and the entertainment in the bar of an evening was really good. The staff everywhere in the ship couldn’t do enough for us. Had a fantastic cruise, would definitely recommend princess cruises and this ship

We sailed at half capacity so it was very quiet. Staff were flawless, food was good but had a few incorrect orders with items missing. Clean and fresh, modern ship and will hopefully be sailing on her again

New ship, nice cabin, great bar staff, terrible internet service, cool to cold food on buffet.

The ship is huge!! The design is pretty good. No on deck activities other movies under the stars and line dancing. I enjoyed the relaxation time. I enjoyed my steaks in crown grill. I enjoyed the ports.

Best day ever is in Princess Cay. Peaceful, quiet and beautiful beaches. Recommend water shoes when going in the water.

Loved it! Hanging out with nearly no kids and older crowd was great. I was able to just chill and relax.

The ship is quite and clean. Not what I expected

Getting back to cruising made us a bit anxious. Health protocols helped and we were impressed with the crew’s wearing of KN95 masks. Most of passengers were far less careful but you can’t fix stupid. Thankfully everyone was vaccinated and tested for COVID before getting on the ship. Overall, we delighted with the cruise and excited about our next one scheduled for August.

Great ship and a wonderful cruise for spring break

Overall, we had an excellent time and great experience on the Enchanted Princess. We have many great memories and are looking forward to our next cruise!!

Princess is getting in the swing of things, getting back to the quality of pre-Covid days. Still need some more work but getting there. It was an enjoyable cruise

It was so good to be back cruising after two years and we loved the beautiful ship! Had fantastic weather and met great fellow cruisers!