Enchanted Princess Cruise Reviews - Reviews

Doubt my wife and I plus our 4 family members will sail Princess again. Extremely disappointed by crown speciality dining, mgmt, and guest services for cancelling our reservations after booking 3mo earlier! The room was over booked by Princess and we were shunned. Make matters worse my wife who spoke w Princess rep 3 mo earlier bc she couldn’t link 3 couples together via their site was told you’re all set! Then she finds out she’s left out. Finally one of the couples does go and sees 3 empty tables! We don’t want ur complimentary wines, fruit basket or spa treatments but our reservation. In 2 days we’ll be saying good bye for a long time!

Overall a great cruise. Due to having kids, I think I prefer RCI, but I would say Princess is now my second favorite line. I guess when I'm old and my kids have moved out, I know which cruise line I would pick. 😉

We did this same B2B last year and it was awesome.

Wonderful cruise. I am very impressed that Princess can provide this experience for so little money. I like all cruise lines and will sail with anyone but Princess is clearly the leader in my experience. I will let you know how our upcoming Celebrity goes. The ship was not full, about 85% I think I heard. So experience would not be as good if it were full.

Enchanted Nov 22 Review Back home from the Nov 5-19 Enchanted from NY to Caribbean to Lauderdale: So my assessment - I was very pleased with the cruise compared to our first post Covid in March 2022, which was a transatlantic on the REGAL. On the March Cruise, we missed three ports, had terrible Medallion service (received a refund) and the food was not Princess standard fare. I would rate The Enchanted an8.5/10. Food is very subjective so we'll never agree on what is good or bad....we prefer MDR dining and flexible dining so most of our dinners were taken there at delightful shared tables with fantastic British folks, fellow Canadians and a few Americans. We stayed away from political chat despite the timing of the American vote. However great chats on many other topics - Our table was usually the last to leave the MDR (Capri). We did a few breakfasts in the buffet (they make great omelettes). These were on mornings we had to leave early for a tour or slept in. We thoroughly enjoyed GiGis (3 or four lunches) and International Cafe is always a favourite for most lunches. The coffee service at the International was great every morning. I must say the MDR menu was one of the best I've had in recent cruises. They changed up the mains although I did notice there were not as many selections overall. I only saw escargot once but had the onion soup a few times. It was almost as good as the Crown. This is the first cruise in 25 that we did not do a specialty restaurant. We also forgot to ask about the wine makers dinner and the chef’s table. We had the deck burgers and fries twice – they are great!! Except for Sailaway I found the Bar service fast and friendly. I do not like ordering drinks on Medallion so I made the extra effort to go to the nearest bar. Our two bars of choice were in Vista for the Elite Receptions and the one on Deck 7 near Princess Live. Ronnel in Vista was our favourite bar host and Quiet Collin on 7 was very efficient. We did find the 9:30 shows in Princess lacking compared to past cruises and were usually tired by the time we were out of dining. I have a tendency to doze even if the music is loud (which it was). However, we didn't enjoy the offerings as much as other cruises. We don't do trivia or bingo so avoided Princess Live. The Enrichment lectures were great and also did the Cooking demo on the final day. Our only disappointment came on the first day with a late Sail Away from NY and the Bar Service that day. We did not try the Retreat Pool or any other pool because we do not swim but were disappointed we could not get a Sanctuary time. There are still quite a few chair hogs near the pools or people are just to lazy to remove their towels when finished. We did not do any High Teas and forgot about the Wine Tasting. Our Room Steward, Arthur on Riviera, was one of the best. We did not do the Casino except for our 2 organized slot pulls, but certainly noticed the smoking and yes it did affect the area outside a bit. The ship was probably the newest we've ever sailed on but our preference is a smaller ship. Next two cruises are on the Coral and Grand. It certainly will be a bit of an adjustment to go back on the Coral after ten years. We did NOT contract Covid (tested again this am) so I think we are out of the woods on that issue. So kudos to all the staff including Officers for a great 2 weeks. We usually choose our cruises based on itinerary and this one did not disappoint.

Very good experience except for St Lucia. Been there before and I don’t recall having a bad experience. The ship is beautiful and the staff professional and friendly. I would say cruising is getting back to normal, love the Princess experience. Sailing again the end is January.

Our First Cruise with our 18 month old son and we had a great time. If anyone ever tells you not to cruise with young children, don't listen he had a great time.

A actual exchange with information personnel in St. John: Info Rep: I'm sorry, the season ends in a few days, and a lot of places are already closed for the season. Me: So the season is already over. Info Rep: No, it ends after the weekend. Me: But the places I wanted to visit have already closed for the season. Info Rep: There is a t-shirt store open over there. You should have come last month.

Overall it was a very nice cruise--however this cruise taught me to be more careful about booking cruises where lousy weather will likely be a factor--next time I will choose a ship with a solarium so I don't feel so cooped up. It was also our 6th Princess cruise and I felt like everything was the same on this ship as on all the other ships--a bit boring perhaps--I'm probably ready to try another line.

Had a good time eating great food and being entertained. Minimal morning activities. Lots of great port stops.

We enjoyed our cruise with the exception of the my time dining. We were made to wait while people with no reservation were taken before us. It took two hours to finish our meal because of very slow service. We actually had to ask for the dessert menu and then we were not offered any coffee or tea with our order. We complained during our meal about the slowness yet service did not improve. We missed most of the show in the Princess Theater because of this issue. We have another cruise in November and we hope to see improvements. We did enjoy this cruise and would recommend it.

Worst of all my cruises. (35) plus cruises taken so far

Worth a try but just be prepared to queue and you will

The ship was clearly understaffed but this was not acknowledged by the cruise line. I saw room stewards working in the bar and spar workers in the buffet. The staff were working non-stop to try and cover the shortfalls and done the best they could. The Medallion App was a massive disappointment. From the drinks ordered on the app, about 40% were actually delivered, despite them all saying delivered. Many abandoned this soon into the cruise and this caused long lines at the bars and wait times of around 30 minutes on average. Restaurant reservations made on the app were ignored and a "first come" service was adopted without any notification. This led to about a 20 minute wait for a table for me but others was longer. The app was good at locating ship mates and opening the door but that's all it was able to deliver. Why work the low staff numbers harder to deliver drinks or food to anywhere on the ship? The ship is very similar to other Royal Class ships. Despite not cruising for nearly three years the ship was very firmilar despite never cruising on the ship before. You may prefer this but I would have wanted a bit more of a different design for the ship. Some tweaks were made in some areas but it was close to identical which was a shame. Layout did work quite well though but space outdoors is limited and buffet seems smaller than previous ships? Overall the holiday was good but not the same as pre-pandemic. This is to be expected as the cruise restart continues. A misfire of an app seemed to cause more issues than offer me anything. I feel a traditional card system would have taken some of the issues away as well as work for staff.

We enjoyed the cruise but we’re continually aware of the lack of safety with covid. Lots of passengers Sick

We both had a nice relaxing cruise, on got off the ship in Gibraltar.

Wonderful! After a couple of years pause to cruising, it was a bit odd at first but we soon relaxed into it. The ship and the crew helped make this such a rejuvenating experience.

Loved all the ports loved everything about the staff very friendly

From arrival at Southampton cruise port, the staff of princess cruises made my 89 year old Mums cruise a dream. We were zipped through embarkation and onto the ship. We were taken directly to our adapted cabin and our luggage was delivered almost instantly. The cabin was fabulous with a big bathroom with a huge shower. The food was great and the entertainment in the bar of an evening was really good. The staff everywhere in the ship couldn’t do enough for us. Had a fantastic cruise, would definitely recommend princess cruises and this ship

We sailed at half capacity so it was very quiet. Staff were flawless, food was good but had a few incorrect orders with items missing. Clean and fresh, modern ship and will hopefully be sailing on her again