Princess Cruises is not that great and part scam.

Item: Enchanted Princess
Rating: 3.6
Author: dtkbland

Enchanted Princess Cruise Review to Caribbean - Western

dtkbland

Contributor Level: Purser

Cruises: 4-6 cruises

Reviews: 3

Helpful Votes: 29

Overall rating:

3.6 out of 5

Verified Review

7 Night Western Caribbean With Mexico (Ft. Lauderdale Roundtrip)

Sail date: June 15, 2024

Ship: Enchanted Princess

Cabin number: GUAR

Traveled as: Couple

Reviewed: 6 months ago

Review summary

The Enchanted Princess had no wow factor. Was a nice ship, but nothing where you just wanted to hang out and enjoy, unlike many other ships. Some entertainers, especially the piano bar singer, were horrible. Guy would play a song, tell a story that never made sense and then giggles, just odd. Rock Opera was incredible. Again, the Medallion badge is a scam. When I tried to get this made into 20% tips, the site converniently never worked and they won't help you over the phone. They just tell you to go to the website. You fill everything out and then it won't submit. Tried multiple times over many days. Will never do another Princess cruise.

Embarkation

5 out of 5

Very smooth and fast.

Ship experiences

Food and Dining

4 out of 5

Fine most of the time, but a couple of times....yikes

Onboard Activities

2 out of 5

Just not enough to do and what there was only lasted 30-45 minutes. Games were great, Rock Opera was fantastic. Most were too short and there just wasn't enough.

Entertainment

3 out of 5

SOme music especially the piano bar singer we couldn't attend more than once. Singing and music was fine, but he would just tell stories that never made sence and then randomly giggle.

Service and Staff

5 out of 5

All were very friendly and helpful. Staff was great.

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5

Stewardwas very good and friendly. Balcone was much more than "obstructed".

Ship tip

The Medallion is a scam. They don't allow you to tip a bartender or server. No matter the bill adds $16 to every bill. An $8 drink gets a $16 tip. Added up over a week, the tips were more than the rest of the bill, eventhough "gratuities included".

Thumbs up

Ports of call

Ft. Lauderdale (Port Everglades), Florida

3 out of 5

Cozumel, Mexico

3 out of 5

Belize City, Belize

4 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

3 out of 5

Costa Maya (Mahahual), Mexico

4 out of 5

Disembarkation

4 out of 5

Not bad, but a little longer than used to.

11 Comments

Cruisers4Lyfe 5 months ago

Thanks for sharing

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Gwbigdog 6 months ago

Thanks for sharing

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XtraviX 6 months ago

I loved my Enchanted cruise in May. Everything was flawless. Even the medallion and app!

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1960cruiser 6 months ago

I do believe this review is bogus. I never had issues with Medallion, except the occasional failure to have drink arrive. If you have a package, no gratuities will be added, but a local in port tax may be applied. Also like others said, how is a cruise begun and ended on same day. Also, if you were charged incorrectly, just go to guest services and it will be taken care of, so if this is indeed a factual review, you can only blame yourself if you have these issues and don't bother to correct them.

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booger1xx 6 months ago

Seems this might be a bogus review. The tip is an automatic 18%. If you were paying $8.00 for a drink and the tip was $16.00 and was a fact, I think a trip to guest services would have been in order. When we were on the Enchanted in January we had no such issue.

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javawoody 6 months ago

Appreciate your comments

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karlgrgurich 6 months ago

Agree. We’ve never had those issues either.

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cruising2004 6 months ago

Interesting. Your cruise started and ended today. When we were on Princess we had no issues with the Princess plus.

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HeavySeas 6 months ago

Thanks for sharing your cruise experience

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ousoonernurse 6 months ago

Well, Princess Plus, I mean.

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ousoonernurse 6 months ago

Leaving on this ship in 3 weeks. First time on Princess. So, if you have Princess Premier, but want to order a drink every once in awhile from the bar, they add gratuities to each one? Yeah, no. Won't be doing that.

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