Excellent Cruise in Every Way

Item: Enchanted Princess
Rating: 4.7
Author: wakneen

Enchanted Princess Cruise Review to Caribbean - Western

wakneen

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 16

Overall rating:

4.7 out of 5

Verified Review

7 Night Western Caribbean With Mexico (Ft. Lauderdale Roundtrip)

Sail date: May 04, 2024

Ship: Enchanted Princess

Cabin type: Balcony

Cabin number: D302

Traveled as: Couple

Reviewed: 5 months ago

Review summary

Was very happy with BJ agent who was able to secure a great accessible balcony room across from elevator bank . No such cabin was not listed on the Princess website. Krystal Weiner went out of her way to help us by contacting a desk for travel agents at Princess. I felt fortunate that we could book immediately as it was late and not a good time to book an accessible room. Best Princess cruise ever . Good food and very nice dining room staff and steward. Only complaint, no pools with regular steps for mobility challenged guests who could not use ladders - which is not known. They have lifts but nobody around to operate the thing. Feel this Princess policy is not admirable and secreted. Saw several comments on Facebook from other displeased guests. No reflection on Travel.

Embarkation

5 out of 5

Got wheelchair assistance quickly and efficiently went through check in process

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

5 out of 5

Entertainment

4 out of 5

Service and Staff

5 out of 5

Dining room staff ultra nice and accommodating. Cabin steward Marlon excellent.

Ship Quality

5 out of 5

Our 6th Princess but first in Royal class. It was great. Loved O'Malleys, Gigi's, etc. Best cruise we have taken.

Cabin / Stateroom

5 out of 5

Needed an accessible cabin to fit a scooter comfortably. Biggest accessible we have had on any Princess cruise. Would be happy to book this cabin again.