Excellent cruise: brand new ship, super crew, shore excursions and ship activities exceeded at-home hygiene standards.

Enchanted Princess Cruise Review to Caribbean

paulmartin7401

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 3

Helpful Votes: 147

Overall rating:

4 out of 5

Verified Review

20 Night Caribbean Explorer (Ft. Lauderdale Roundtrip)

Sail date: January 19, 2022

Ship: Enchanted Princess

Cabin type: Inside

Cabin number: B431

Traveled as: Couple

Reviewed: 2 years ago

Review summary

50% passenger load was great for us, we actually looked at extending from 20 days to 30 days (we met many people who were on for 30-days and 40-days. Princess offered us a deal, but we had commitments at home that it wasn't convenient to reschedule, so didn't stay. Maybe next year... Medallion app is the future and I like the idea. Medallion.Net service was poor: constantly booted off, periods of extremely slow speed, app locked up a few times: ordered premium coffee that never showed up. Also ordered room service breakfast five times but didn't show up three times.

Embarkation

4 out of 5

Very smooth. The only delay was waiting on CBP.

Ship experiences

Food and Dining

5 out of 5

Main dining, buffet, Gigi's Pizza, Crown Grill: all excellent, typical Princess menus. We quickly met people we decided to dine with every night, and waiter treated us very well: Capri 265.

Onboard Activities

5 out of 5

Pools, hot tubs, exercise room, all worked well, never crowded.

Entertainment

3 out of 5

Princess entertainers didn't perform the first week, and if felt as if Princess was scrambling to fill the entertainment void by bringing entertainers in from far away. Second week, Princess entertainers were on-stage and did very well. I couldn't follow the plot of the 5-Skies stage show, but the performance and effects were great.

Children's Programs

No children.

Service and Staff

4 out of 5

Ship was only half full so never had to wait anywhere. Waiter Edna took good care of us every night, Guiest Services quickly resolved two minor problems.

Ship Quality

4 out of 5

Enchanted is the sixth ship of this design, and is typical of the class. I have cruised on four of the others, all features were familiar, and I was able to find my way around from the moment I stepped on board.

Cabin / Stateroom

4 out of 5

B431 on the deck plan was a two-person cabin but had bunk beds - which don't suit us because it shrinks the size of the cabin. Princess quickly moved us to a two-person cabin. Again, a very new cabin so nothing to complain about.