First Cruise-Disappointng

Empress of the Seas Cruise Review to Cuba

mnapier

Contributor Level: Deck Hand

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 3

Overall rating:

3.1 out of 5

Verified Review

7 Night Cuba & Eastern Caribbean (Miami Roundtrip)

Sail date: January 27, 2019

Ship: Empress of the Seas

Cabin type: Oceanview

Cabin number: 3522

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Our stateroom was so disappointing in its location & did not have a window, really affecting our overall enjoyment of the cruise. We hope to go another cruise but will not travel on Royal Caribbean again.

Embarkation

3 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

4 out of 5

Children's Programs

2 out of 5

Service and Staff

4 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

1 out of 5

We booked and paid for a cabin with a window. We got a cabin with a porthole in the very front of the ship on the lowest level for passengers. Another couples in our party paid less for their booking and received a cabin with a full window and on an upper deck. This was our first cruise. The other couple had been on several cruises but this was their first on Royal Caribbean. On Board ship we asked if we could get a cabin with a window. We were told none was available. We will not take another cruise on Royal Caribbean.

Ship tip

To be sure verify their cabin place on the ship before they board to make sure they get what they reserved and paid for,

Thumbs up

Ports of call

Miami, Florida

3 out of 5

HAVANA, CUBA

4 out of 5

We did take 2 excursions and enjoyed them

Thumbs Up 1

Nassau, Bahamas

3 out of 5

Perfect Day At Coco Cay, Bahamas

3 out of 5

Disembarkation

4 out of 5

5 Comments

wgammon1 4 years ago

Don't write off an entire cruise line, for your mistake. You need to do your research or better yet, use a travel agent. Better luck next time.

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capeman 5 years ago

Don't pay for a guaranteed cabin/ sail away rate and expect a Balcony. You are only sleeping in the cabin not moving in, you don't need the extra unless you are spending more time on your own in there looking out. You let one mistake ruin your whole cruise, better luck next time. Make sure you pay for what you want up front so you don't lose another cruise.

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TXatsea 5 years ago

So you got the cabin you paid for, and you are writing off an entire cruise line because you didn’t like it? Try a travel agent next time.

Thumbs Up 1

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jojo625 5 years ago

Its always a good idea to do a little research on your ship before you book anything. You can also call the cruise line or a travel agent for questions on just about any subject. I have found all to be most helpful. I can then make a good decision on what type of room I choose. Don't give up on cruising as there will be another one out there that just blows you away. I've been very fortunate as all my cruises, but one, was awesome - but the, I'm pretty easy to please. 😄🚢👍🌴☀

Thumbs Up 0

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NJCruiseGuy 5 years ago

You always should check photos and deck plans of the cabins before choosing a cabin. If you chose a guarantee cabin, that is the chance you take with getting a lower price is that you may wind up with a room that no one else wanted. I wouldn’t write off an entire cruise line because of a bad choice in rooms.

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