Mixed review

Empress of the Seas Cruise Review to Cuba

Cruises: 7+ cruises
Review: 1
Helpful Votes: 22

Overall rating:

3.6 out of 5
Empress of the Seas

Key West, Havana, & Cozumel

Sail date: July 05, 2017

Ship: Empress of the Seas

Cabin type: Balcony

Cabin number: 9138

Traveled as: Couple

Reviewed: 7 years ago

Review summary

This was definitely about Cuba. I wouldn't choose this ship again. Not sure about RCCL either. Although the ship was old, the cruise director and his staff did a very nice job.

Embarkation

5 out of 5
Fastest embarkation ever.

Ship experiences

Food and Dining

3 out of 5
The food was not particularly good. Not much variety. Sometimes it was cold. No sit down breakfast or lunch. No high tea.

Onboard Activities

3 out of 5
Trivia, game shows, pool. Only one small pool!

Entertainment

3 out of 5
The stage shows were ok. Comedian was good, as was magician.

Service and Staff

4 out of 5
Our waiter was excellent. Even though we did my time dining, we had the same one every night. Room steward was just ok.

Ship Quality

3 out of 5
Layout was ok. Clean, but old. Rusty. Plumbing problems. Climate control issues.

Cabin / Stateroom

3 out of 5
Size was small. It was clean, pretty comfortable. Not enough storage/drawer space.

Ship tip

It's definitely more about the itinerary than the ship.

Ports of call

Tampa, Florida

4 out of 5
No excursion.

Key West, Florida

4 out of 5
Hot and humid. Pretty though. Too many bars.

HAVANA, CUBA

5 out of 5
Private excursion. Fabulous tour. Beautiful city. No excursion

Cozumel, Mexico

4 out of 5
Our third time in Cozumel. No excursion. Went to a nice beach and restaurant.

Disembarkation

1 out of 5
Not RCCL's fault, but an hour waiting to get through Customs. Not enough agents.
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