Empress does not "impress"!
Empress of the Seas Cruise Review to Caribbean - Bahamas
Sail date: June 02, 2016
Ship: Empress of the Seas
Cabin type: Suite
Cabin number: 7186
Traveled as: Couple
Reviewed: 8 years ago
Review summary
This ship is definitely not ready to sail with real people. Perhaps it needs a few more years in dry dock to come up to the standards of Royal Caribbean that we are used to. I don't even know where to begin to tell you all the things that were wrong, not working, dirty or out of order!! It simply was not ready to sail and the staff appeared to have not been trained at all. Mass confusion, mistakes, running out of food, broken ice cream and ice machines, bathrooms not functioning or overflowing....the list goes on and on. We managed to have a good time despite all the problems the ship was having. We had beautiful weather and could enjoy the ports of Key West and Coco Cay enough to make up for the horrible ship experience. After spending several months In dry dock( including putting in an entirely new galley!) you would expect that the ship would be brand spanking new but with all the problems we experienced it appears that "new" means something totally different. I would never take this ship again and would not recommend it to anyone we know that we'd like to stay friends with😒. Please Royal Caribbean, take it out of its misery!
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Turn back!!
Ports of call
Cococay (Cruise Line's Private Island)