Not up to par.

Empress of the Seas Cruise Review to Caribbean - Bahamas


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 5

Overall Rating:

3.0 out of 5
Verified Review

Sail Date: June 02, 2016
Ship: Empress of the Seas
Cabin Number: 7008
Traveled As: Couple
Reviewed: 1 year ago

We have cruised with Royal Caribbean several times & this cruise was just not up to their usual quality.  The ship had just been renovated but there were a lot of kinks to be worked out.  Initially our cruise was scheduled for April 30, 2016 but was cancelled about a week prior due to renovations not being completed.  We had issues with some electrical in our cabin and with the spa.  I know it could have been worse but when you spend good money on a vacation you expect to get your money's worth.  Overall we had a good vacation but were disappointed that there were issues since the ship had just been refurbished.

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5
Guest services was not very helpful regarding an issue we had with spa.

Ship Quality

3 out of 5
Had issues with electrical outlets in our cabin.

Cabin / Stateroom

3 out of 5
Overall cleanliness was good. Just had issues with electrical outlets not working properly which never did get resolved.

Ship Tip

It is their smallest ship but we had no issues with it being too rocky. Does not have as many of the ammenities as a larger ship.

5 out of 5
5 out of 5
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