They need some work to do to be better

Item: Emerald Princess
Rating: 4.5
Author: Gokuman

Emerald Princess Cruise Review to Panama Canal, Central America

Gokuman

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 28

Overall rating:

4.5 out of 5

Verified Review

10 Night Panama Canal W/Costa Rica & Caribbean - New Locks (Ft. Lauderdale Roundtrip)

Sail date: March 23, 2022

Ship: Emerald Princess

Cabin type: Oceanview

Cabin number: L101

Traveled as: Couple

Reviewed: 2 years ago

Review summary

The ports were great. We really enjoyed the 10 day cruise.

Embarkation

1 out of 5

They were not very organized. There were bottlenecks everywhere with people overcrowding before getting on the boat. The cruise was only 2/3 full but embarking was not organized at all. It took way too long. Once in the boat the crew was fantastic.

Ship experiences

Food and Dining

3 out of 5

They were average at best. The rolls at the diner restaurant was always cold and hard. We have been on about 10 cruises and the food was just ok. We did like the breakfast buffet and the Filipino items they served there. The service was great though.

Onboard Activities

4 out of 5

We liked the ping pong tournament and the table indoors. The gym was nice.

Entertainment

4 out of 5

The magician, comedy and dancing/ singing shows were great.

Service and Staff

5 out of 5

The staff were incredible and really made the trip fun. We felt like royalty.

Ship Quality

5 out of 5

The boat was always very clean.