Be prepared to be disappointed
Emerald Princess Cruise Review to Panama Canal, Central America
10 Night Panama Canal W/Costa Rica & Caribbean - New Locks (Ft. Lauderdale Roundtrip)
Sail date: March 23, 2022
Ship: Emerald Princess
Cabin type: Inside
Cabin number: L233
Traveled as: Singles/Friends
Reviewed: 2 years ago
Review summary
First time on Princess and not impressed. Customer service prior to the cruise was the worst spending over 4 hours on the phone to not get an issue resolved. Once on board it took three nights to finally get in my final cabin. Food, drinks, and most entertainment was below average in my opinion. Having said that I found others that were quite satisfied but I was not alone with my opinion. Service from staff on board was excellent in all respects. Average age on this cruise was around 70 which was older than normal for me which is why they closed the entire ship down at 11pm every night. Maybe a while before I try Princess again. Will probably go back to Royal which has never let me down.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Expect average and you won’t be disappointed.
Ports of call
Ft. Lauderdale (Port Everglades), Florida
Panama Canal (Cruise Into Canal)