Disappointing Mediterranean & Adriatic Cruise

Emerald Princess Cruise Review to Europe - Mediterranean

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 12

Overall rating:

3.6 out of 5
Emerald Princess

7 Night Mediterranean And Adriatic (Athens To Barcelona)

Sail date: September 14, 2019

Ship: Emerald Princess

Cabin type: Suite

Cabin number: D704

Traveled as: Large Group

Reviewed: 1 year ago

Review summary

Overall, the actual cruise portion of our trip was highly disappointing. Visiting the ports was the best part for food and memories.

Embarkation

4 out of 5
Checking in was easy, no lines and luggage was brought to stateroom quickly

Ship experiences

Food and Dining

2 out of 5
The quality of the food and the service in the main dining rooms was absolutely horrible. The food in the Crown Grill was good but they were understaffed and therefore provided terrible service. If you wanted an omelet from the breakfast buffet, then you were handed a pager and told it would take approximately 25-30 minutes!

Onboard Activities

3 out of 5
The Lotus Spa was clean and relaxing..nice massage. The pool water was cold. We sat only with our feet in the water.

Entertainment

2 out of 5
The entertainment lacked pizazz. The comedy show was disappointing. The Elton John impersonator was good. Lack of music and entertainment around the pools made sea days long and boring.

Service and Staff

2 out of 5
Our room steward was friendly and kept our room tidy although never once did we have a towel animal left on the bed for us. Unfortunately the waiters we encountered were unfriendly and we had to ask them several times for basic things such as water, etc. Many times the service was so slow that we missed the show we planned on seeing!

Ship Quality

4 out of 5
The ship was clean and well maintained.

Cabin / Stateroom

4 out of 5
We had a mini suite. The room was clean, spacious and the bed was comfortable. The lighting needs to be improved. Too dark for women for put on make-up.

Ports of call

Piraeus (Athens), Greece

5 out of 5

Santorini, Greece

5 out of 5

Kotor, Montenegro

5 out of 5

Messina, Sicily

5 out of 5

Naples, Italy

5 out of 5

Barcelona, Spain

5 out of 5
Incredible

Disembarkation

4 out of 5
Simple, we kept our luggage and walked off the ship at the designated time
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