Noisy Room, Fake Food, Worn Staff, NO is their favorite word!

Emerald Princess Cruise Review to Hawaii

Cruises: 7+ cruises
Reviews: 3
Helpful Votes: 51

Overall rating:

2.5 out of 5
Verified Review
Emerald Princess

15 Night Hawaiian Islands (Los Angeles Roundtrip)

Sail date: December 04, 2018

Ship: Emerald Princess

Cabin type: Balcony

Cabin number: B618

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

Troublesome! PRINCESS has a FAKE Tiarra with CZ's set in 10kt Gold-Filled Crown.

Embarkation

3 out of 5
Fair

Ship experiences

Food and Dining

1 out of 5
Fake Manufactured Foreign Food, No special requests honored, Aloof Maiter'D, Wait Staff worn out.....

Onboard Activities

2 out of 5
Pools nice, Activities average.

Entertainment

3 out of 5
Very Nice Violin Duo, Shows average.

Children's Programs

No children

Service and Staff

2 out of 5
Andrea, Peter & Marlouis were the most capable waiters in 14 day cruise. (Any-Time Dining). George was a pompas idiot. Ignacious was helpful at Tour Desk, It took 6 hours and 4 phone calls to have broken glass cleaned up in bathroom, Why pay for Balcony if glass is always dirty? Scullary was across hall from my room, 3 gorillas were set loose to make as much noise as they could: Banging metal, clashing dishes, Metal tables thrown around every night at 2 a.m.... Woke me from a dead sleep!!! (They offered to move me to one of 2 rooms, but they had problems too). I called several different nights, they would send staff up to quiet the gorillas, but still, every night was just as bad.

Ship Quality

3 out of 5
Fairly clean.

Cabin / Stateroom

2 out of 5
See above... Room kept fairly clean.

Ship tip

Bring manager with you. "No" is spoken often: "No", I can't check that for you, "No", we don't have Blue Berries, "No", you can not have O.J. with your eggs Benedict for brunch, "No", I' not supposed to clean your Balcony door or glass, "No", we don't have iced tea or lemonade at the cafe... Only expensive coffee or alcohol for you to buy, "No"' you can't ride your scooter on 2 of 4 excursions you bought, much less, get off the ship on our tender... "No", we don't have that jacket in Large... (They did, I got one the next day).

Ports of call

San Pedro (Los Angeles), California

3 out of 5
I went on 5 excursions with my scooter only by forcing the issue by quoting the "ADA"...

Honolulu, Oahu

4 out of 5

Nawiliwili, Kauai

4 out of 5
Yes 2 exursions

Lahaina, Maui

4 out of 5

Hilo, Hawaii

4 out of 5

Ensenada, Mexico

1 out of 5
No... Port was "scarry"...

Disembarkation

3 out of 5
OK
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