Down right aweful

Emerald Princess Cruise Review to Coastal - West Coast

teresar2012

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 3

Helpful Votes: 22

Overall rating:

2.9 out of 5

5 Night Cabo San Lucas Getaway (Los Angeles Roundtrip)

Sail date: November 20, 2018

Ship: Emerald Princess

Cabin type: Inside

Cabin number: R338

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Ship was dated and in need of refurbishment, food was almost ineddidable, when you went to the service desk with complaints they were of no help. Paid for Share restaurant that was promised to be gourmet and it was anything but. Paid $78.00 for internet that 99 % of the time didn’t work.

Embarkation

1 out of 5

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Princess doesn’t care about their customwrs

Thumbs up

Ports of call

Cabo San Lucas, Mexico

5 out of 5

Disembarkation

3 out of 5

5 Comments

Gwbigdog 2 years ago

Oops

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Daisydasher 5 years ago

Did you just get off?

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Justlovecruisin 5 years ago

I forgot about the Internet with my review. It really was awful. But, since we didn't pay for it, I wasn't as upset as I would have been if I did. Other than that, I thought the service was fantastic. Did your rating only refer to the front desk or for all your service? We had no issues whatsoever. Sorry your trip was less than satisfactory.

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jandsdennis 5 years ago

We really loved Share as well. Sorry you didn’t enjoy it

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jaydub80 5 years ago

We loved Share and thought it was great! It depends on if you like coursed our meals. My dad said it was good but that’s not his thing. As platinum, I get 150 min of free internet and it basically never worked. It was fast enough for an iMessage and nothing else, not even email.

Thumbs Up 1

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