Great get-away!

Item: Emerald Princess
Rating: 4.6
Author: gailann1

Emerald Princess Cruise Review to Coastal - West Coast

gailann1

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 37

Overall rating:

4.6 out of 5

5 Night Cabo San Lucas Getaway (Los Angeles Roundtrip)

Sail date: November 20, 2018

Ship: Emerald Princess

Cabin type: Balcony

Cabin number: B617

Traveled as: Family (older children)

Reviewed: 5 years ago

Review summary

This was a difficult Cruise for me as it was my first cruise since my husband passed away. Each night in the Michelangelo dining room the hostess would say, “only three?“ or “Just 3 tonight?” I know I am overly sensitive right now but that really broke my heart. Please advise your staff not to use “just or only” as that implies someone is missing. I spoke with the maître d’ about it on night four. He was very empathetic and said he would make sure it didn’t happen on night five. On night five the host appropriately asked, “How many?” We were about to be escorted upstairs when the hostess said she would seat us. She brought us to a 6 top table. As we were sitting down she said to the server, “There are only three of them.” Evidently she didn’t get it.

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5

Very disappointed that there was no lobster night. I also always look forward to High Tea which never happened. Also, my family loves the Princess peanut butter cookies and they were unavailable this trip.

Onboard Activities

3 out of 5

I would love to see more afternoon activities. I’m not a morning person, after staying late in the casino. Too many events happen between 5:00 and 9:00 pm which conflicts with dinner and the shows.

Entertainment

5 out of 5

Service and Staff

5 out of 5

Marlon Bautista In the Michelangelo dining room was extremely helpful. The menu offered the fettuccine in the Parmisan bowl; we had been told it was no longer available. Marlon made it happen for us!

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Disembarkation

4 out of 5

As a Platinum guest, we waited in the Explorers lounge. Our group was never called. We finally disembarked when they announced everyone could go.

5 Comments

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