Not the Trip I planned or paid for

Emerald Princess Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 3

Overall Rating:

2.0 out of 5
Verified Review
7 Night Western Caribbean (Houston Roundtrip)
Sail Date: November 16, 2014
Cabin Type: Suite
Cabin Number: D305
Traveled As: Family (older children)
Reviewed: 2 years ago

We left port an entire day late- miss our first port(roatan) washed out at the replacement(costa maya) even though there was a Royal Caribbean that seemed to be able to port there ok..? All excursion cancelled for Belize(walked around in the rain to get off the ship) excursion for Cozumel cancelled- got a taxi and found a beach.. Travel desk was NOT helpful at all- food was poor-salty overcooked..Lobster was rubber- Activities were not well  advertised- couldn't hear announcements-missed second formal night change announcement, came under-dressed!  Horizon court food was not good- couldn't even eat the mashed potatoes-too salty No service there either for 4 days no one offered to get drinks or anything.. 

Room was nice and clean- and room attendant was kind

Emailed Princess and have had no response as of yet.

 

 

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
Beautiful room
1 out of 5
wouldn;t know
3 out of 5
5 out of 5
snorkel
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