Not quite a Dream...

Disney Dream Cruise Review to Caribbean - Bahamas

Cruises: 7+ cruises
Review: 1
Helpful Votes: 15

Overall rating:

4 out of 5
Disney Dream

4 Night Bahamas (Port Canaveral Roundtrip)

Sail date: December 03, 2018

Ship: Disney Dream

Cabin type: Suite

Cabin number: 11008

Traveled as: Family (young children)

Reviewed: 2 years ago

Review summary

Just returned from a 4-day Very Merrytime Bahamian cruise aboard the Disney Dream; this was our third cruise on the Dream and second using concierge. However this was our first 4-day cruise on Disney and compared to the 3-day, this cruise was packed with people. We were also celebrating 2 Birthdays. Although Disney cruises focus on kids, there are plenty of adult activities. The shows are top-notch; loved the Palo brunch; had fun playing the Midship Detective game; and the meet and greets with the various costumed actors was great. We did have a few hic-ups: our stateroom door stopped working on the first day right before the sail away party which we therefore missed (we enjoy this activity quite a bit). The repair took about an hour and was handled expertly; I do understand that things break. The second issue was with Senses: when buying our $170 Rainforest access pass, we were told there were a limited number of passes (80). Well, other than the first night, we weren’t able to use the hot-tubs or heated beds because of availability so apparently passes were not as “limited” as we were led to believe. Senses also provided a hair treatment (blow-out) and applied a “treatment” without discussing the price: what should have cost @ $65 was billed at $156. This up-charge was not approved but never-the-less charged. One positive with Senses was a $50 coupon given to 1 of the birthday ‘girls’ but it had expired the month prior to our sailing date. When the second birthday ‘girl’ asked for the coupon at Guest Services, she was told she had to have her birthday while on-board (her birthday was the day we got off the ship and therefore we were on-board). The other birthday was the day before we boarded so this explanation is wrong/inappropriate. Disney cruises are wonderful. However our experiences with Senses and Disney Guest Services was sub-par; no one’s birthday should be ignored and invalidated. Why did Disney not want to celebrate my daughter turning 25?

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5

Senses Rainforest

1 out of 5

I've been there on 3 cruises. This past was the worst. Appears they over sold. Spent $170 to use all days and was so crowded I couldn't use. A waste of $170

Royal Palace

4 out of 5

This is the second I've dined there. Very loud and busy servers. Food was fine and no complaints.

Remy

5 out of 5

True dining experience. Wonderful!

Pink

3 out of 5

Lacks a variety of champagne brands -just Moet Chandon.

Palo

5 out of 5

Eat at Palo! Dinner and lunch is not to be missed.

Meridian

5 out of 5

Great place for a drink. Quite and personal.

Enchanted Garden

4 out of 5

Third time I ate there (was there on previous cruises) and this was the best experience I had there. It gets loud and the servers are very busy with multiple tables.

Cove Cafe

5 out of 5

Fast service and great drinks for a nominal price.

Cabanas

5 out of 5

had #9. Perfect location. It was great to have our own area to sit and relax.

Animator's Palate

4 out of 5

Look at the props; there is a lot to see.

Onboard Activities

4 out of 5

Senses Salons

1 out of 5

Daughter wasn't told the cost upfront and was surprised with an up-charge when presented the bill. Shame on Senses for #1 not providing the charge prior to performing services and #2 for not asking if she wanted the hair treatment (she went in the a 'blow-out').

Quiet Cove Adult Pool

5 out of 5

This is truly adult. Good place to relax.

Guest Services / Shore Excursions

5 out of 5

Only did one excursion at Castaway Cay -Stingray feeding. Highly recommend. Very educational to learn there are such a variety of rays and they all have different personalities.

Concierge Private Sundeck

5 out of 5

Private and quite. Relaxed in this area several times.

Entertainment

4 out of 5

Children's Programs

5 out of 5

Disney's Oceaneer Club

5 out of 5

My granddaughter (almost 5) loved going and asked to go. Very attentive cast members.

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Avoid SENSES

Ports of call

Port Canaveral, Florida

4 out of 5

Nassau, Bahamas

2 out of 5

Castaway Cay (Disney Private Island)

5 out of 5
Recommend a Cabana. Feeding Stingrays was wonderful.

Disembarkation

3 out of 5
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