Felt Ignored by after submitting a complaint

Item: Discovery Princess
Rating: 5
Author: yolandad29

Discovery Princess Cruise Review to Mexico

yolandad29

Contributor Level: Deck Hand

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 15

Overall rating:

5 out of 5

Verified Review

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: October 28, 2023

Ship: Discovery Princess

Cabin type: Balcony

Cabin number: B504

Traveled as: Singles/Friends

Reviewed: 1 year ago

Review summary

I was happy with my first cruise. However, after I logged a complaint about my contact at I did not receive a bon voyage call and no one ever returned my phone calls (3 of them) after I complained. I believe I was calm and professional about my concerns.

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

San Pedro (Los Angeles), California

5 out of 5

Cabo San Lucas, Mexico

5 out of 5

Mazatlan, Mexico

5 out of 5

Puerto Vallarta, Mexico

5 out of 5

Disembarkation

5 out of 5

5 Comments

deconz 7 months ago

Thanks for sharing

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Gwbigdog 1 year ago

Thanks for sharing

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cruising2004 1 year ago

Could you possibly give more details about your complaint? Otherwise it looks like you had a wonderful experience.

Thumbs Up 1

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javawoody 1 year ago

Bon voyage call ? Interesting

Thumbs Up 1

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karlgrgurich 1 year ago

Wow…looks like you had a great cruise. Hard to know what you were unhappy about

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Other reviews of this sailing

A girls trip that was SO

Fantastic time on Discovery Princess