Good not GREAT

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 72

Review summary

Overall the experience was good. Beautiful boat, fairly clean, and personable staff. We did have a few issues in regards to our dining, food, and wine experience. Specifically our server. Our "assistant server" (Komang) was ON POINT. He was always personable, helpful, and would talk to the chef or bar server to clarify any questions. However our "head server" (Andrew), was the complete opposite. When reviewing specials, he simply read from the menu, couldn't describe any of the dishes, and when asked any questions, would simply re-read the menu. In fact, the one time he did say he was going to ask a chef, he went away and never came back. I think Komang should be promoted to head server FOR SURE! The food, was pretty decent. However, it was quite obvious (mostly because of how Andrew was pushing the "specials" that the "specials" were created from left over ingredients from the night before). Lastly, regarding wine -- there were quite a few wines listed on the (very very small wine list) that weren't available throughout the whole trip. Unacceptable. Because the wine selection was so minimal, there was no sommelier on board so no one to really assist us with the proper wine selection for our meals (and yet for some reason Andrew kept pushing us to buy a whole bottle of wine each night). However, as I mentioned, Komang was as helpful as could be, and would ask the bar server for their recommendations or clarifications when needed. He even related his experience with a couple of varietals which ultimately helped us with our choices. 

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Children's Programs

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Sydney, Australia

Melbourne, Australia

Cruise Wineglass Bay & Oyster Bay, Tasmania

Hobart, Tasmania, Australia

Port Arthur, Tasmania, Australia