Crystal is GREAT but a step below the small luxury lines

Crystal Serenity Cruise Review to U.S. - Pacific, Northwest


Contributor Level: Second Mate
Experience: 7+ cruises
Reviews: 7
Helpful Votes: 51

Overall Rating:

4.0 out of 5
6 Night Pacific Delights (Vancouver To San Francisco)
Sail Date: May 22, 2016
Ship: Crystal Serenity
Cabin Type: Suite
Cabin Number: 11009
Traveled As: Large Group
Reviewed: 1 year ago

Crystal is a great experience but it is not quite the level of Seabourn, Regent or Silversea.  All my comments are relative.  The staff is extremely professional, responsive and accommodating.  The difference is that they are "reactive" versus "proactive".  Physically, the ship is bigger than the smaller ships of the luxury lines, but not too big where it is intimidating and its size allows for more.  My one poor experience is that the food in the main dining room was not great.  The specialty restaurants are a completely different experience. 

Food and Dining

3 out of 5
Specialty Restaurants - big smile
Main Dining room - disappointing

Onboard Activities

5 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
Very nice - spacious - great closet. Great coffee machine. Cabin housekeeping was excellent.
3 out of 5
Go to lunch on a nice day to RED FISH BLUE FISH. It is on the water. You eat outside. Very casual. They do take credit cards. This is a seaside shack but the food is FRESH and VERY GOOD
3 out of 5
3 out of 5
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