Worn out dated ship with tasteless food.

Crown Princess Cruise Review to Europe - Western Europe

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 33

Overall rating:

3 out of 5
Crown Princess

12 Night British Isles With Liverpool (Southampton Roundtrip)

Sail date: July 24, 2019

Ship: Crown Princess

Cabin type: Balcony

Traveled as: Family (older children)

Reviewed: 4 years ago

Review summary

The ship had rust stains over the balconies, the food in every restaurant was mediocre and tasteless, the carpet in our room and parts of the ship was dirty and worn. I ordered s drink in the casino charged but not delivered, I had to go to the bar and explain only to be given a look of distrust but at least they gave it to me. Unable to go to the port of Paris which is what we wanted the most because of a Paris Green Day ? Not their fault, but why advertise Paris if you can’t go? Tell me that when I am booking my cruise. Not after. we signed up for some of the contests on the ship, but when they asked for your room number when entering they can see you are not a past cruiser with them so they never picked you. Everyone we spoke with who was picked were past cruisers with Princess. LAST AND MOST IMPORTANT... THEY FORGOT TO GIVE US BACK OUR PASSPORTS! Can you imagine if we were going to the airport and arrived with no passports! WE WERE GOING TO LONDON SO 6 HOURS ROUND TRIP TO GO BACK TO THE SHIP AND GET OUR PASSPORTS ONLY TO BE TOLD “ SORRY ABOUT THAT I GUESSED WE REALLY DROPPED THE BALL ON THIS ONE” HERE LET US PAY YOUR CAB FARE. FIRST AND LAST CRUISE WITH THIS COMPANY.

Embarkation

5 out of 5
Walked right on.

Ship experiences

Food and Dining

1 out of 5
Mediocre tasteless food. In all dining areas.

Onboard Activities

1 out of 5
We tried some of the contests but after asking for your room number (why)? So they could see who their regular past cruisers are and pick them to participate and win.

Entertainment

3 out of 5
Just average.

Service and Staff

3 out of 5
Most were friendly. Others you were a burden if you needed something. The main guy with a blue suit for afternoon tea didn’t want to let my father in law in to the room ?! What the hell?

Ship Quality

2 out of 5
Dirty worn carpet and rust stains over the overhead balconies.

Cabin / Stateroom

2 out of 5
A317. Dirty carpet, rust stains on all visible over balconies. Oh yes..THEY FORGOT TO GIVE US BACK OUR PASSPORTS AFTER WE LEFT AND DROVE FOR 2 HOURS TO LONDON. SO 2 HOURS BACK TO THE SHIP AND 2NHOURS BCK TO LONDON 6 HOURS WASTED OF OUR VACATION AND CUT OUR LAST EXCURSION TIME TO DRIVE BACK TO THE SHIP. IN RETURN WE GOT A “ SORRY ABOUT THAT, WE REALLY DROPPED THE BALL DIDNT WE” HERE LET US PAY FOR YOUR CAB FARE BACK. ARE YOU FREAKING KIDDING ME!?!!!!.

Ship tip

DONT! THERE ARE PLENTY OF NICER SHIPS FOR THE MONEY!

Ports of call

St. Peter Port, Guernsey, Channel Islands

5 out of 5

Cobh (Cork), Ireland

5 out of 5

Dublin, Ireland

5 out of 5

Liverpool, England

5 out of 5

Belfast, Northern Ireland

5 out of 5

Greenock (Glasgow), Scotland

5 out of 5

Invergordon (Inverness & Loch Ness), Scotland

5 out of 5

South Queensferry (Edinburgh), Scotland

5 out of 5

Le Havre (Paris), France

1 out of 5
JOKE! IT WAS GREEN DAY IN PARIS SO MOST OF THE ROADS AND STORES WERE CLOSED WE WERE TOLD BY THE SHIP. THEN WHY GO THERE?! WE WERE LOOKING FORWARD TO PARIS THATS WHY WE PICKED THIS CRUISE TO GO TO PARIS!

Disembarkation

1 out of 5
YOU FORGOT TO GIVE US BACK OUR PASSPORTS! DONT YOU THINK YOU WOULD HAVE SOME KIND OF NOTICE WHEN YOU GO TO CHECK OUT? YOU NEED TO PICK UP YOUR PASSPORTS WE FORGOT TO GIVE YOU THEM BACK. LET US WASTE 6 HOURS OF YOUR VACATION BUT WE WILL PAY FOR YOUR TAXI RIDE BCK TO THE SHIP.
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