Crown Princess should have stayed in DryDock!

Crown Princess Cruise Review to Transatlantic

Cruises: 7+ cruises
Review: 1
Helpful Votes: 39

Overall rating:

3.1 out of 5
Crown Princess

14 Night Spanish Passage (Ft. Lauderdale To Barcelona)

Sail date: April 03, 2018

Ship: Crown Princess

Cabin type: Oceanview

Cabin number: E325

Traveled as: Couple

Reviewed: 6 years ago

Review summary

The ship was right out of a l0 day dry dock and it must have been damaged. At one port, they even had divers going down to find the vibration problem. The "new" bedding was a very heavy comforter that we, as did several of our friends, take off. There were so many things not fixed on the ship, laundry facilities, major leaks in the eating area of the l5th floor buffet, buckets in many hallways and Explorer lounge. When we talked about it with the Captain's Club rep, she said "You should have booked a newer ship". Believe me, we would have know how poorly this ship was running. The food lacked any imagination and even in their Italian specialty restuarant, the lobster was cold and had to be sent back. The Theater was too small and if you did not get there at least 1/2 hour early, there were no seats. The Customer "Care" at the front desk was very nice, but Terry, the manager was rude to several people. Would not recommend this ship and not sure if we consider Princess again.

Embarkation

1 out of 5
The ship was late coming out of Dry Dock making embarkation check-in many hours of waiting.

Ship experiences

Food and Dining

1 out of 5
The food was tasteless and no imagination was put in the varying the meals. When in Greece, they had a British theme?!?

Onboard Activities

1 out of 5

Entertainment

5 out of 5

Service and Staff

4 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

2 out of 5

Ship tip

Do NOT book it...too many leaks throughout the ship and vibrations on many floors. Even the Captain Club representative said "You should have booked a NEWER ship"

Ports of call

Funchal, Madeira

4 out of 5

Gibraltar (U.K.)

5 out of 5
St. Michael's Cave is a must see and of course, the Apes are so much fun!

Cartagena, Spain

4 out of 5

Palma De Mallorca, Balearic Islands

4 out of 5

Barcelona, Spain

5 out of 5

Disembarkation

5 out of 5
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