17 Night Cruise from L.A. to Valparaiso

Crown Princess Cruise Review to South America

suegarson1026

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 61

Overall rating:

3 out of 5

Verified Review

31 Night Andes & Cape Horn Grand Adventure (Los Angeles To Rio De Janeiro)

Sail date: December 04, 2016

Ship: Crown Princess

Cabin type: Balcony

Cabin number: R234

Traveled as: Couple

Reviewed: 7 years ago

Review summary

What we enjoyed most was the mix of people. It was like a United Nations gathering with passengers from around the globe -- from Hong Kong to Zimbabwe -- from Russia to Israel to Canada to Switzerland to India -- and many places in between including someone who attended the same grammar school I did in a suburb of NYC. We also enjoyed the food very much except for one incident which almost result in food poisoning. However, nothing was done to remedy this unfortunate situation onboard. What we were unhappy with was the customer complaints (in writing as well as in person) were totally ignored, i.e., the film selection was age-inappropriate (this could easily have been remedied) and the jacuzzis were lukewarm. After many complaints we simply gave up on films and jacuzzis. We think the biggest problem was that the ship sailed full. There were too many people onboard to remedy any of these situations except for nonworking toilets. We will never again cruise on a ship that holds 3400 passengers plus crew. It's simply overwhelming. (Also, you list Honduras as one of the ports. We never got there BTW)

Nevertheless, my husband and I feel that cruising for us is the best (& easiest )way to travel and provides without a doubt the biggest bang for the travel buck. What we're waiting for is a really great deal on the September 17, 2017 Holland American sailing from San Diego (our home port) to Sydney.