Disappointed

Crown Princess Cruise Review to Mexico


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 4

Overall Rating:

3.0 out of 5
Verified Review
7 Night Mexican Riviera (Los Angeles Roundtrip)
Sail Date: February 20, 2016
Ship: Crown Princess
Cabin Type: Balcony
Cabin Number: R501
Traveled As: Couple
Reviewed: 1 year ago

Sailed with Princess six times before and this one by far was a disappointment. (1)Dinner menu had limited choices every night. (2) small touches like cold wash cloth upon returning to ship after going on shore not there. (3) no blue "Princess" shopping bag handed out to put your purchases/towels in. (4) no electricity in cabin - took 6 hours and 3 calls to be repaired. (5) On two Princess excursions brought back to "special" jewelry store (for bathroom and cold drink).  Followed and hassled by owners to purchase something.  This trip just wasn't what I have experienced before with Princess and their first-class operation.

Food and Dining

3 out of 5
dinner menus reduced - limited choices

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Ship Quality

3 out of 5
ship getting old - a lot of wear and tear showing.

Cabin / Stateroom

5 out of 5

Ship Tip

Crown Princess was showing more wear and tear than other ships her size. Carpet in hallways and cabin dirty and worn. Elevators, stairways, decking around pools worn and scuffed. Showing age.

Puerto Vallarta, Mexico Did not visit port

While on Princess excursion the only stop for restroom and beverage was at a specific jewelry store where guest were hassled to buy and followed around while shopping
1 out of 5
Not pleased that at the end of Princess excursion taken to a jewelry store and hassled to buy while limited shopping available.
5 out of 5
The luxury sailboat trip was awesome. Food, staff, boat all very enjoyable. First class.
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