Crown Princess Cruise Review to Mexico

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5


Sail Date: February 20, 2016

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

Sailed with Princess six times before and this one by far was a disappointment. (1)Dinner menu had limited choices every night. (2) small touches like cold wash cloth upon returning to ship after going on shore not there. (3) no blue "Princess" shopping bag handed out to put your purchases/towels in. (4) no electricity in cabin - took 6 hours and 3 calls to be repaired. (5) On two Princess excursions brought back to "special" jewelry store (for bathroom and cold drink).  Followed and hassled by owners to purchase something.  This trip just wasn't what I have experienced before with Princess and their first-class operation.

Cabin / Stateroom
Embarkation and Disembarkation
Ship Quality
ship getting old - a lot of wear and tear showing.
Destinations and Excursions
Puerto Vallarta and Mazatlan off shore excursions through Princess were disappointing. Driver took you to a "special" jewelry store (only bathroom and beverage stop) and you were hassled to buy from owners and followed around while shopping.
Onboard Activities
Food and Dining
dinner menus reduced - limited choices
San Pedro (Los Angeles), California
Puerto Vallarta, Mexico While on Princess excursion the only stop for restroom and beverage was at a specific jewelry store where guest were hassled to buy and followed around while shopping
Mazatlan, Mexico
Not pleased that at the end of Princess excursion taken to a jewelry store and hassled to buy while limited shopping available.
Cabo San Lucas, Mexico
The luxury sailboat trip was awesome. Food, staff, boat all very enjoyable. First class.


Crown Princess was showing more wear and tear than other ships her size. Carpet in hallways and cabin dirty and worn. Elevators, stairways, decking around pools worn and scuffed. Showing age.

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