mediocre cruise at its best

Crown Princess Cruise Review to Mexico

Cruises: 7+ cruises
Review: 1
Helpful Votes: 44

Overall rating:

2 out of 5
Verified Review
Crown Princess

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: April 11, 2015

Ship: Crown Princess

Cabin type: Balcony

Cabin number: R520

Traveled as: Couple

Reviewed: 9 years ago

Review summary

Not impressed with this cruise at all. We have been on seven cruises and a variety of Cruise lines so we have lots to compare it to. Lackluster crew, slightly snotty servers in the dining room, and a total lack of fun, organized activities. And speaking if irganized activities, the few that were planned were scheduled to begin at simultaneous times so one had to choose one activity from the two or (at the most) three scheduled. The "anytime dining" was actually a scheduled time - not anytime at all. We had to to report to one if two dining rooms: one began early "anytime" dining at 5:30pm and the second began its "anytime" service at 7:30pm. One evening we went to the Michealangelo dining area (which was the 7:30pm "anytime" dining schedule by mistake and were briskly told to go downstairs to the DaVinci (early scheduled) dining room. We reported to the DaVinci dining room as directed and were told there was no room for us there. We were escorted back upstairs to the other dining room and were seated at the upstairs venue. Good grief. The entire dining experience was this jumbled and any request outside if their schedule, their norm, was met with a bristled back and annoyance.  The cafeteria style dining was set up in a circulate food station. Once you entered, you were stuck in the rotation regardless of which food choice you may want to have - the herd moved slowly and one had to juggle salad plates and hot dishes in order to avoid entering the vicious circle again. Poorly designed and poorly managed!  The only salvation if the entire journey was found at the Wheelhouse Bar. Each day at 3:pm until 4:pm was Happy Hour in which drinks could be purchased two-for-one - as long as both were the exact same drink. Yes, Happy hour was scheduled way too early, but without it we may have jumped over-board. I don't think we will choose Princess lines in the future and never, ever the Crown Princess! 

Ship experiences

Food and Dining

1 out of 5
Mediocre food and service

Onboard Activities

1 out of 5
See my comments in the review!

Entertainment

3 out of 5
Great enthusiasm in the part of the entertainers

Service and Staff

3 out of 5
Our cabin steward, Glenn was great and had a wonderful, cheery attitude

Ship Quality

3 out of 5
The putt-putt course was horrible and desperately in need of repair and update

Cabin / Stateroom

3 out of 5

Ship tip

Don't bother.

Ports of call

San Pedro (Los Angeles), California

3 out of 5

Puerto Vallarta, Mexico

3 out of 5

Mazatlan, Mexico

3 out of 5

Cabo San Lucas, Mexico

3 out of 5
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