friendly staff and clean ship

Costa Serena Cruise Review to Europe - Western Mediterranean

Experience: 7+ cruises
Reviews: 0
Helpful Votes: 4

Overall Rating:

2 out of 5
Verified Review
7 Night Western Mediterranean (Barcelona Roundtrip)
Sail Date: June 03, 2011
Ship: Costa Serena
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 6 years ago

Overall: Clean and well maintained

Food and Dining

1 out of 5
Selections in dining room were just fair. Hours for lunch and dinner need to be extended. Buffets were always crowded.


1 out of 5

Service and Staff

5 out of 5
Very nice and friendly. Our room steward was fantastic, but at the end when we wanted to give him an extra tip, he had been reassigned to a different floor. Also, our waiter was wonderful

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Too many doors came together at the entrance and all opened into the entry (entry door, closet doors, and bathroom door)
3 out of 5
1 out of 5
We only toured Naples as we have visited Sorrento and Pompeii before. A mistake.

Pros: Staff very friendly

Cons: decor was outrageous! lots of dust catching things haning in the atrium. Way overdone! Food was just so-so. Swimming pools were way undersized for the siz of the shio. No self-service laundry facilities. Nite entertainment was very weak.

Recommends Costa Serena? No.

Was this review helpful? 10

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