mixed feelings

Costa Fortuna Cruise Review to Caribbean - Eastern


Contributor Level: Deck Hand
Experience: 1 cruise (first)
Review: 1
Helpful Votes: 0

Overall Rating:

3.0 out of 5
Verified Review
7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: January 18, 2009
Ship: Costa Fortuna
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 8 years ago
Everything on a ship was good,except our cabin and office handling the problem. Before booking the trip I made a call to "Costa Cruises" to be sure that our cabin has queen bed. We paid $50.00 for upgrading.... and on the ship we found out bunk beds. Manager was not present to talk about. I have called "Costa Cruises". They made me feel like I'm lying, and nothing was done. I haven't slept a night on the cruise.Bunk beds for romantic getaway? The whole experience was spoiled,plus we spent like three hours at the office.
Drinks and excursion are to expensive.

Food and Dining

5 out of 5

Entertainment

5 out of 5
The best director ever

Service and Staff

5 out of 5
great staff, except customer service

Ship Quality

5 out of 5
very good

Cabin / Stateroom

1 out of 5
5 out of 5

Don't Miss: the beach
5 out of 5

Don't Miss: Atlantis Hotel
5 out of 5
A taxi driver named sunny
Don't Miss: Megan Beach
5 out of 5

Don't Miss: down town

Pros: entertaiment, cruise staff, food, cleanliness

Cons: misleading information about our cabin

Recommends Costa Fortuna? No.

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