Awful. Worst cruise ever.

Item: Costa Firenze
Rating: 2.3
Author: rc2463

Costa Firenze Cruise Review to Europe - Northern Europe

rc2463

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 16

Overall rating:

2.3 out of 5

7 Night Northern Europe (Copenhagen Roundtrip)

Sail date: July 15, 2023

Ship: Costa Firenze

Cabin type: Balcony

Cabin number: 7395

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Worst cruise ever. Awful food menus. Staff attitude was terrible. Would never recommend costa!!

Embarkation

2 out of 5

Embarkation wasn’t too bad.

Ship experiences

Food and Dining

1 out of 5

Food terrible and I’m not picky at all, I think they do it on purpose so you are willing to pay for the specialty restaurants to get a decent meal.

Onboard Activities

2 out of 5

Two pools on board. Couldn’t use rear one because it’s the smoking area, couldn’t use indoor one because there were 100 screaming kids every day. Went to one trivia event, frustrating to listen to everything inn6 different languages.

Entertainment

3 out of 5

Couple shows were great. Others not so much. Evening performers in atrium were great. Abbamania totally fun.

Children's Programs

No kids with us.

Service and Staff

1 out of 5

Awful awful awful. Snotty condescending attitude. Only pleasant helpful staff was our room steward. He was great.

Ship Quality

1 out of 5

Poor layout. With so many people, doesn’t flow well. Very crowded by food areas, then the staff is trying to push through with large push carts. Gaudy paintings everywhere. Hope designer was fired. Common areas were clean so that was nice.

Cabin / Stateroom

3 out of 5

Room was fine. Could rarely use balcony because of smokers near us. They shouldn’t be allowed to smoke on balconies, not only is it a fire hazard but it affects non smokers. Cleanliness was great.