Worst Vacation Ever a nightmare - We want our 10 Days Back! No Magic Here

Costa Deliziosa Cruise Review to Caribbean

Cruises: 7+ cruises
Review: 1
Helpful Votes: 60

Overall rating:

1 out of 5
Verified Review
Costa Deliziosa

10 Night Magical Caribbean (Ft. Lauderdale Roundtrip)

Sail date: February 26, 2017

Ship: Costa Deliziosa

Cabin type: Suite

Cabin number: 4308

Traveled as: Couple

Reviewed: 4 years ago

Review summary

We are speechless on how awful this trip was. We had traveled with Costa in the past, that experience was amazing like a dream. This was the worst we have ever experienced. The cruise line in the past was like being on a dream vacation. Now not at all. You must pay for everything of any quality, the food was without a doubt the most inedible and disgusting foods ever. I overheard many other guests make similar comments. I even spoke with many crew members who said they would no longer work with them after their current contract expired.We had a running joke each night, we would order several things from each course hoping we would at least get something edible, or even get it at all, The waiter we had for the first night was the worst possible waiter. He even insulted me personally. They even charge for ice cream now, how sad. Breakfast each morning was exactly the same, no change - no special foods. Lunch and dinner buffet was almost exactly the same each day, little change.I can't say enough about how miserable the trip turned out to be, I was at the hospitality desk each night. I cried everyday about how miserable we were. If we could have gotten off and stopped the trip, we would have. I even spoke to the hotel director, who in my opinion barely listened and when he did gave many empty excuses as to why things were the way they were. The food,, service, amenities, and entertainment were awful. This line went from luxury to 8 Days Inn. My opinion, and the opinion of a few other guests we spoke with is this was all due to the company trying to recoup their losses from the Concordia disaster. The majority of the crew below management barely smiles and seemed very unhappy to be there unlike past cruises we have experienced.

It's like finding out there is no Santa Claus any longer, we are devastated over this trip. For the first time I could not wait to leave and get back home. We have never had this kind of experience in the past and traveled many times on several other lines. We used to hold Costa with the highest regard, and truly felt until now they were a true luxury cruise line. We have traveled with , Norwegian, Royal Caribbean, Celebrity, and Carnival. A total refund for this trip would be in order, we have never been so unhappy and miserable in our lives.

I have attached 3 photos of food - they speak for themselves.

Ship experiences

Food and Dining

1 out of 5
worst possible food ever, very poor quality, very poor taste, nothing of any exception see the attached 3 photos -there were too many bad ones - these give a good representation of the quality

Onboard Activities

1 out of 5
this cruise had very minimal activities, if they did many cost you additionally, even a tour of the operations costs

Entertainment

1 out of 5
Where do I start....horrible for the most part. The dancers were good and the singers, the magician was ridiculous, the gymnasts basically did splits and back flips.

Service and Staff

1 out of 5
the majority of staff below management seemed barely able to tolerate their job

Ship Quality

1 out of 5
Not at all as luxurious as they used to be. They no longer have amenities in the cabin you must request them, not they I need them just nice to know they were there. And this trip we did need them. They are saving on costs as well in this case.

Cabin / Stateroom

3 out of 5
The cabin seemed very basic, the steward who cared for us was nice. No amenities in the cabin unless you request it. I know this sounds trivial, they no longer do the animals out of towels, nor do they put chocolates at turn down.

Ship tip

Whatever you do avoid booking a trip with this cruise line, they are sadly no longer the company they used to be. If you want to pay additional charges for everything on top of the expense of the trip, feel free. Your money is better spent else where.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

Nassau, Bahamas

3 out of 5

Amber Cove (Puerto Plata), Dominican Republic

1 out of 5
be very careful in this port

Ocho Rios, Jamaica

3 out of 5
stick with excursions booked through the ship, don't do anything on your own. Not the best port.

George Town, Grand Cayman

5 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5

Cozumel, Mexico

5 out of 5

Traveler Photos

what they call a shrimp cocktail actual size of "shrimp" Cheese Plate before eating
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