Poor customer service
Costa Deliziosa Cruise Review to Caribbean
10 Night Magical Caribbean (Ft. Lauderdale Roundtrip)
Sail date: January 07, 2017
Ship: Costa Deliziosa
Cabin type: Suite
Cabin number: 5307
Traveled as: Family (older children)
Reviewed: 7 years ago
Review summary
Good entertainment. We were part of over 20 pasasengers that missed the ship in FLL and were made to wait for 3 hours to board in Nassau. Restaurant service excrusiatingly slow, 2 hours for dinner and one and a half for lunch. Monotonous menu in the buffet line. Coffee was only available a few hours a day, unless you paid for it. On this Italian ship you had to pay extra to get a pizza, to get balls to play ping pong, and get balls to play pool. In short they nickel dime you all the time.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Obtain a phone number to contact in case you mis the ship on a weekend day.
Ports of call
Ft. Lauderdale (Port Everglades), Florida
Amber Cove (Puerto Plata), Dominican Republic
Coxen Hole, Roatan, Bay Islands, Honduras