Itinerary was exceptional, Coral Princess service was lacking

Item: Coral Princess
Rating: 3.9
Author: KMT1029

Coral Princess Cruise Review to Panama Canal, Central America

KMT1029

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 4

Helpful Votes: 25

Overall rating:

3.9 out of 5

15 Night Panama Canal - Ocean To Ocean (Los Angeles To Ft. Lauderdale)

Sail date: February 04, 2018

Ship: Coral Princess

Cabin type: Oceanview

Cabin number: P504

Traveled as: Couple

Reviewed: 6 years ago

Review summary

Great, although there was clearly a problem with the food service staff

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

Food quality was good. Dining room: “Anytime Dining” was effectively non-existent- reservation not accepted and often a 45+ minute wait! Buffet: labeling of dishes was spotty; instead of being responsive and pro-active toward passengers, staff often gathered in small groups to chat. Supervisory staff was not visible and, when visible, were ineffective.

Onboard Activities

4 out of 5

Lectures - outstanding; musicians - outstanding; movies - good. The library, while a lovely space, was not stocked or managed. There was no one “in charge”

Entertainment

3 out of 5

Service and Staff

3 out of 5

Room steward - good; waiters in Buffet - poor; Maitre D’ in the main dining room (Bordeaux) was uncooperative, rude and loud

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5