great ship ,poor front desk attitude

Celebrity Summit Cruise Review to Caribbean - Eastern

seaman11

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 21

Overall rating:

2 out of 5

6 Night Caribbean (Cape Liberty To San Juan)

Sail date: October 18, 2015

Ship: Celebrity Summit

Traveled as: Singles/Friends

Reviewed: 7 years ago

Review summary

arrived after long trip to get to bayonne port took 2 trains and a uber ride to get to port. room was same side as the theater and with rehearsals it was super loud and booming ,could not rest front desk took 2 days to change my room after requests of lowering the booming bass fell on deaf ears.

food quality i thought was good a touch above royal carribean but similar. service was not very good , seemed understaffed. pools closed after 8pm and i thought that was a downer. entertainment i found lacking.

overall:nice ship nice food however better staff needed for the experience of a great cruise. might try celebrity again however not this ship ,not this staff. cruise director at the time was a snooze as well.