Overall we had a great trip, mostly thanks to the activity crew and all the fun things they arranged. First impression of the ship was that it was showing a bit of its age (10 or so), however, as the week went on, we became quite comfortable and the wear and tear really didn't bother us.
Ship experiences
Food and Dining
3 out of 5
Tried formal dining once - service took too long for our kids so we stuck with the buffet. Not much variety in food at buffet over course of the week at dinner, esp after 8 pm. They ran out of things frequently and drink machines were usually broken (too much ice, not enough, warm water instead of cold, only one milk machine working for skim milk, etc. The food service workers behind the buffet were quite surly and often difficult to communicate with.
Entertainment
5 out of 5
Very very fun activities (bingo, trivia, song contests, scavenger hunts, ice carving demonsration, etc.) Great shows - amazing illusionist, Adam Trent and very funny and clear comedian, Fred Klett.
Children's Programs
3 out of 5
Everyone seemed quite nice but our children decided they wanted to spend the time with us and we wanted them to be with us.
Service and Staff
3 out of 5
Split vote here. Guest services was often difficult to get a hold of and never really seemed to be able to do much when you did. Buffet staff were not very friendly overall. Main dining room staff were very friendly but very slow. However, the activity staff were just AMAZING.
Ship Quality
3 out of 5
Overall was ok. Pool area was messy and interestingly, when the decks were wet, they became quite slippery. Public restrooms were quite clean. Other areas of the ship were kept in good order.
Cabin / Stateroom
3 out of 5
Overall worked out well. Small of course, but fine for sleeping and escaping for a few moments.
The biggest waste of time and source of frustration was waiting for tenders to take us to Newport!!!!!!!!!!!!!!!!!!!!!!!! They absolutely have to get a better method of doing this. Wasted almost two hours waiting around to get numbers and then waiting for the numbers to be called to board the tenders. They should issue tickets for certain times the night before or the morning of and then have folks report back during those times or something like that.
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