Celebrity ng Corporate has new Policy that prohibits guest from getting Regular Size Martini and Manhattan at all Ship Bars only at Martini Bar

Item: Celebrity Silhouette
Rating: 4.5
Author: moots711

Celebrity Silhouette Cruise Review to Transatlantic

moots711

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 37

Overall rating:

4.5 out of 5

13 Night Trade Winds Transatlantic (Ft. Lauderdale To Southampton)

Sail date: April 15, 2018

Ship: Celebrity Silhouette

Cabin type: Balcony

Cabin number: 8315

Traveled as: Couple

Reviewed: 6 years ago

Review summary

Celebrity Corporate must have nothing important to do!-Corporate Celebrity just instituted a policy that ALL Ship Bars except the "Martini Bar" are prohibited from stocking regular size martini glasses. What happened to Celebrity being a "luxury" line that is guest focused?

Embarkation

5 out of 5

Ship experiences

Food and Dining

2 out of 5

Food and Food Service was excellent. Bar servers were excellent. Corporate Bar Policy TERRIBLE. We just finished 2 Celebrity Cruises. Unfortunately Corporate Celebrity made a policy that full size Martinis and Manhattans and any drink served in a Regular Sized Martini Glass can only be served in the Ship (Millennium an Silhouette) Martini Bar. I spoke to the Beverage Manager and Senior Assistant Beverage manager on the Silhouette and we were allowed to order regular size drinks in Grand Foyer Bar, but waiter had to go to the Martini Bar to get the drink. When I spoke with Senior Assistant Beverage Manger about the idiocy and inefficiency of making the waiter go to the Martini Bar, he agreed, but the waiter was still required to go to the Martini Bar to GET THE REGULAR SIZE MARTINI GLASS. What is the problem with stocking regular size Martini Glasses at all Bars, FYI we did not have a "Drink Package" and we were paying full price for our drinks.

Onboard Activities

4 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5