Cancelled Destination on Day of departure
Celebrity Silhouette Cruise Review to Europe - Mediterranean
14 Night Israel & Mediterranean (Rome Roundtrip)
Sail date: October 17, 2015
Ship: Celebrity Silhouette
Cabin type: Balcony
Cabin number: 1503
Traveled as: Couple
Reviewed: 9 years ago
Review summary
The overall experience was good, Celebrity is a great company, they just really disappointed a whole ship full of customers that booked a cruise to the Holy Land but cancelled on the day of departure all the Israel stops. There was no communication other than a robot call and text to a phone. No options to cancel for future cruises, not really an apology by the staff which I am sure was not their decision. The cabin in Aqua Class is the highest before going to suite level and it felt really cramped, smallest balcony ever. The only recommendation was the food at Blu. This my second cruise with Celebrity first was the ship Reflection which seemed nicer, smooth and bigger spaces.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
The drink package is a must and the pre paid gratuities helps alleviate the cost of excursions which always seem excessive. Use the Blu room for dinning food is excellent along with the service. Nice gym to work out on sea days.