Cancelled Destination on Day of departure

Celebrity Silhouette Cruise Review to Europe - Mediterranean


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Vote: 1

Overall Rating:

3.0 out of 5
Verified Review
14 Night Israel & Mediterranean (Rome Roundtrip)
Sail Date: October 17, 2015
Ship: Celebrity Silhouette
Cabin Type: Balcony
Cabin Number: 1503
Traveled As: Couple
Reviewed: 1 year ago

The overall experience was good, Celebrity is a great company, they just really disappointed a whole ship full of customers that booked a cruise to the Holy Land but cancelled on the day of departure all the Israel stops. There was no communication other than a robot call and text to a phone. No options to cancel for future cruises, not really an apology by the staff which I am sure was not their decision. The cabin in Aqua Class is the highest before going to suite level and it felt really cramped, smallest balcony ever. The only recommendation was the food at Blu. This my second cruise with Celebrity first was the ship Reflection which seemed nicer, smooth and bigger spaces.

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Very cramped, smallest balcony. Nice shower, larger and great massage heads.

Ship Tip

The drink package is a must and the pre paid gratuities helps alleviate the cost of excursions which always seem excessive. Use the Blu room for dinning food is excellent along with the service. Nice gym to work out on sea days.

3 out of 5
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5 out of 5
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