Service needs some Compassion!

Celebrity Reflection Cruise Review to Europe - Western Europe

Cruises: 7+ cruises
Review: 1
Helpful Votes: 2

Overall rating:

4.6 out of 5
Celebrity Reflection

12 Night British Isles (Dublin To Amsterdam)

Sail date: June 14, 2019

Ship: Celebrity Reflection

Cabin type: Oceanview

Cabin number: 3139

Traveled as: Singles/Friends

Reviewed: 2 years ago

Review summary

Very disappointed in not getting help printing out boarding pass. We did not buy the computer package, but service should come over making a buck! They need a computer & printer like the hotels have for this Purpose.

Embarkation

4 out of 5
Good, very fast and efficient .

Ship experiences

Food and Dining

5 out of 5
The buffet was over the top and the dining room was good, but nothing special

Oceanview Cafe and Bar

5 out of 5

The service and the food was wonderful! Way above parr!!

Onboard Activities

3 out of 5
Fitness center, pool and the spa

Entertainment

3 out of 5
Average, not as good as others

Children's Programs

Left the kids home

Service and Staff

5 out of 5
Our room steward was excellent ! We wanted to take him home.

Ship Quality

5 out of 5
Clean and maintained. Need a few shops with average pricing, less high end shops

Cabin / Stateroom

5 out of 5
Good size for a ship, nice large window and our Stewart kept it spotless!

Ship tip

Do not expect the ship to help you print your flight boarding pass. We asked 3 times as were refused ! We did not keep very cared for!!

Ports of call

Dublin, Ireland

5 out of 5
Dublin is just another city. We did a tour on our own and enjoyed our day.

Belfast, Northern Ireland

4 out of 5
Very interesting city , was Surprised at this day and time they cannot get past the Catholic Protestant thing.

Liverpool, England

5 out of 5
Great port just walk right off the ship and you are in town. We did the tour of Conway castle and it was wonderful and the country side is beautiful .

Cobh (Cork), Ireland

5 out of 5
Great just walk off the ship and you are in town. We did the blarney castle and the woolen mill. , super tour

Dover (London), England

3 out of 5
Can’t walk to town from ship. We did Tour of London, to much of a drive to London and Not enough time in London. They need a second day in London.

Le Havre (Paris), France

5 out of 5
Can’t walk to town. We did the Mont Saint Michel tour and it was the high lite of our trip!

Zeebrugge (Bruges), Belgium

5 out of 5
We did the old town tour, with lunch. Lunch was good, but would of liked more time in the old town. The old town was beautiful!!

Amsterdam, Netherlands

5 out of 5
Can walk to town, wonderful city and so much to see.

Disembarkation

5 out of 5
No problems

Traveler Photos

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